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Arby's

4.1
(266 reviews)
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Business Details

3126 L'auberge Blvd., Lake Charles, LA
70601, United States
(337) 240-8280
http://www.arbys.com/locations/us/la/lake-charles/3126-l'auberge-blvd/store-8796
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3126 L'auberge Blvd., Lake Charles, LA
70601, United States

Hours

Reviews

4.1
266 reviews
5 stars
168
4 stars
35
3 stars
21
2 stars
16
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with many praising staff like Ms. Nikki for exceptional service, while others reported long wait times and unwelcoming attitudes from some employees.

Food Freshness

While many customers enjoyed fresh and hot food, there were several complaints about receiving old or improperly prepared items.

Cleanliness

The restaurant was frequently noted for its cleanliness and well-maintained environment, contributing positively to the dining experience.

Order Accuracy

There were multiple reports of incorrect orders and missing items, leading to customer dissatisfaction.
  • TH
    Tavis Hagans
    3 days ago
    5.0
    Best Arby's by far. The food is always fresh and delicious, and they have an excellent staff that treats you great. Lydia is the GM and she is a complete perfectionist. Has this Arby's running great.
  • OO
    Oceanstone
    Jan 10, 2026
    5.0
    Have been eating at the Lake Charles Arby's since they opened a few years back. Food is always great. Service has occasionally been not so great over the years. I had an issue with service a couple of weeks ago and let the company know. I was contacted by the GM Ms Lydia, and she made it right. Thank you once again, as I know how hard it is to find good help these days. I guess you have to keep an eye on morning crews and on younger people in general these days.
  • LF
    Linda Foreman
    Jan 9, 2026
    5.0
    Love Arbys roast beef!!
  • MC
    Marcie Courville
    Dec 26, 2025
    5.0
    Food was hot, fast and so so so fresh. The manager Kati was super nice and went out of her way to make sure my experience was great. The store was clean and very organized. I will definitely be back.
  • DF
    Debra Fournerat
    Dec 23, 2025
    5.0
    The Lake Charles Arby's is very clean, well maintained, and the food is always fresh. If you sit inside the food is brought to you. Lydia the manager is the best!
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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