I used to come here and the food was great. Recently I came to order some ice cream and it was so unsanitary, all the workers had no gloves on and when i received my ice cream it was dripping on the workers hand. This is absolutely disgusting such a disappointment this places had a huge downfall.
MD
Mandi Deason
Mar 10, 2026
1.0
I ordered my food at 12:27 am and sat and watched everyone after me get their food. All I ordered was two four piece chicken strips and a burger. I didn’t end up getting my food till 1:08. Absolutely ridiculous.
ZR
Zachary Reshovsky
Mar 10, 2026
1.0
WARNING: DO NOT COME HERE. Wait times and low quality customer service are abound, Some of the frankly worst customer service I have had from a restaurant in a while! 0/10
If company management is reading this, please replace workers and clean house.
JD
Jon Doe
Mar 4, 2026
1.0
So slow waited poor service
PD
Pocahontas D
Feb 27, 2026
5.0
Love bringing my greatness here to get Reese's blizzards
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Lake Charles?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:30 PM on Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill in Lake Charles open on major holidays?
This location is closed on certain holidays including November 27, December 24, and December 25, 2025.
Where is Dairy Queen Grill & Chill located in Lake Charles?
It is located at 3921 Nelson Rd, Lake Charles, LA 70605-2415, USA.
What kinds of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer any facilities for families and children?
Yes, it is family-friendly with booster seats, high chairs, and is welcoming to children. Outdoor seating and restrooms are also available.
Can I place an order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can place orders online through their pickup order website and download their app for exclusive deals and mobile rewards.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, this location offers a drive-thru service for convenient ordering.
What nearby restaurants can I visit before or after my meal at Dairy Queen Grill & Chill?
Nearby restaurants include Waffle House for breakfast or brunch, Grace YuM for casual dining, and Que Pasa Taqueria for Tex-Mex cuisine.
Are there nearby places for relaxation or wellness near Dairy Queen Grill & Chill?
Yes, Unique Thai massage, 88 Reflexology Massage, QT Nails and Spa, and Nail Spa are close by for massage and beauty treatments.
If I'm visiting Dairy Queen Grill & Chill, where can I go for other services nearby?
Nearby services include Don's Carwash and Quicklube for auto care, GMFS Mortgage for financial services, Lake Area Wireless for mobile phones, and Edward Jones for financial advising.
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