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Wingstop

3.7
(408 reviews)

Business Details

(337) 993-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Lafayette Ambassador. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
2865 Ambassador Caffery Pkwy Ste 113, Lafayette, LA
70506, United States

Hours

Reviews

3.7
408 reviews
5 stars
213
4 stars
57
3 stars
28
2 stars
19
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff friendliness while others reported rudeness and unprofessional behavior from management.

Food Quality

Food quality is inconsistent; some customers enjoyed the wings while others complained about greasy, overcooked, or incorrect orders.

Wait Times

Long wait times reported frequently, with customers expressing frustration over delays in receiving their orders.

Cleanliness

Concerns raised about cleanliness, particularly regarding food handling and the dining environment.

Order Accuracy

Numerous complaints about incorrect orders and lack of resolution when issues arise.
  • AD
    Amber DiMarco
    5 days ago
    1.0
    If I could give this restaurant 0 stars I think I would. I ordered through Door Dash and received someone else’s order. Door Dash refused to refund me due to the restaurant stating I received the correct order. I called them and they admitted the order was incorrect and that there was nothing that could be done on their side. I’m disappointed that I spent over $20.00 to receive food I didn’t order. Scammed.
  • TG
    That Girl
    Feb 18, 2026
    1.0
    They will give you very hard wings you can’t even bite off after you take a 30 minute drive and won’t give you a refund or reimbursement unless you take the wings out the trash and bring it back ! Will you reimburse my gas as well ??? Sickening
  • DD
    DYLAN
    Feb 2, 2026
    5.0
    This is the best place great customer service
  • GC
    gustavo cueto
    Feb 2, 2026
    5.0
    Excelente lugar, comida fresca , excelente restaurante para comer , restaurante muy limpio y muy buena atención.
  • JD
    Jessica Davis
    Jan 12, 2026
    1.0
    Very rude customer service from the manager. He stood in front of other customers and argued with me and refused to replace my fries after I complained about the cross contamination that was done the with the first order of fries that was given to me. Instead of replacing the fries because I was a paying customer, he refused and began to try to belittle me about cross contamination and arguing with my daughter and was trying to shove the fries on me. He also threatened to call my job on tomorrow. He is very unprofessional and doesn't need to be working in customer service, yet along food service. If I could give this place no stars I would because after the way I was treated one star is too much.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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