Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Lafayette Ambassador. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.7
400 reviews
5 stars
207
4 stars
57
3 stars
28
2 stars
19
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about greasy wings, soggy fries, and incorrect orders.
Customer Experience
Several customers expressed dissatisfaction with the overall dining experience, citing unprofessional behavior from staff and unsanitary conditions.
Positive Feedback
Despite the negative reviews, some customers praised the food and service, noting good experiences and delicious wings.
- JDJessica DavisJan 12, 20261.0Very rude customer service from the manager. He stood in front of other customers and argued with me and refused to replace my fries after I complained about the cross contamination that was done the with the first order of fries that was given to me. Instead of replacing the fries because I was a paying customer, he refused and began to try to belittle me about cross contamination and arguing with my daughter and was trying to shove the fries on me. He also threatened to call my job on tomorrow. He is very unprofessional and doesn't need to be working in customer service, yet along food service. If I could give this place no stars I would because after the way I was treated one star is too much.
- AWAriel WilliamsNov 29, 20251.0This is the worst wingstop in the Lafayette/surrounding area. I went there tonight after ordering my wings online as I always do. I checked my order before leaving because they have a tendency to do what they want instead of following what was ordered. I paid extra for all flat wings and to no surprise, the wings were not all flats. I kindly let the cashier know and she tells me “we don’t do all flats”. I let her know that I have paid for all flats and she is insisting they don’t do all flats. She then pulls up my order and lets me know the manager will refund me for all flats instead of honoring what I paid for. This is the 3rd bad encounter I’ve had at this location ONLY. Even though the charge is only $.80 for all flats, that’s irrelevant. That’s purely false advertising and had I known they “don’t do all flats” I would not have purchased from this indecent location. 0/10!
- VDVictor DiazNov 14, 20251.0Podria ser mejor 👍
- RARoger AbshireNov 6, 20251.0The wings were extremely greasy, and the entire experience was terrible. The food quality and overall service were very disappointing — I’ll never return.
- KTKoury ThorneNov 1, 20252.0Looks closed the workers were NOT FRIENDLY the Latino MAN USED HIS BARE HANDS when handling my RAW CHICKEN it was MID AT BRST
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings can I order at Wingstop Lafayette Ambassador?
You can order classic or boneless wings as well as tenders with over 11 iconic flavors, including Lemon Pepper and Original Hot.
What are Wingstop Lafayette Ambassador's operating hours?
Wingstop is open from 10:30 AM to midnight Sunday through Wednesday and on Thursdays through Saturdays from 10:30 AM to 1:00 AM.
Does Wingstop Lafayette Ambassador offer delivery and carryout services?
Yes, Wingstop offers online ordering for carryout, delivery, same-day delivery, and no-contact delivery.
Can I place an order through a mobile app?
Yes, you can order using the Wingstop app available on both the Apple App Store and Google Play Store.
Is drive-through service available at this Wingstop location?
No, drive-through service is not available at Wingstop Lafayette Ambassador.
What payment methods are accepted at Wingstop Lafayette Ambassador?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Lafayette Ambassador located?
Wingstop is located at 2865 Ambassador Caffery Pkwy Ste 113, Lafayette, LA 70506, United States.
What nearby restaurants can I visit before or after my meal at Wingstop?
Nearby dining options include Lotus Garden Buffet, Saigon Noodles, Little Caesars Pizza, Asian Palace Buffet & Grill, Soul Haus Kitchen, The Jambalaya Shoppe, Church’s Texas Chicken, and Subway.
Are there nearby places where I can get a haircut or beauty services?
Yes, nearby beauty service locations include Just 4 Him Ambassador (barber), Supercuts, Style America, SmartStyle, Nails of Paris, and Luxurious Nails.
What nearby places can help with shipping or banking needs while visiting Wingstop?
Ship Lafayette (food delivery and shipping), USPS (post office), Western Union (money transfer), Coinme (ATMs and currency exchange), and ecoATM (vending machine supplier) are nearby options for shipping and financial services.