Saltgrass Steak House

Reviews

• ML

  Michael Lastovica

  Mar 1, 2026
  1.0
  We almost left when they didn't want to seat us and wish we would have. They only had 2 or 3 tables seated and could not find a spot for us with the only waitress that seemed to be working. There were 3 other waitress and a manager that spent their time going in and out of the curtained room. We saw when we left that no customers were in that room. They were using it to hang out. We both ordered chopped steak. My baked potato had only butter on it and the butter would not melt it was so cold. Our whole meal was cold. Both my husband and I had diarrhea that evening though I had barely eaten my food for the Brussels sprouts and steak tasted so bad. This was our first time and will not be back.Lafayette Louisiana
• CJ

  Chad Jones

  Feb 26, 2026
  1.0
  Went here for dinner with my wife. My ordered ribs, grilled chicken, and fries. When she cut open the chicken it was raw inside. The juices from the raw chicken has now touched the rest of the food on her plate cross-contaminating it. They took the food back and just re-cooked the chicken and put it all on a new plate. So now she has cold still contaminated fries and ribs with a dry re-cooked piece of chicken. When we confronted the manager about her food preparation issues she became argumentative and tried to act like we were stupid for asking for it to be prepared correctly. Would not recommend this place and that manager needs some training in customer service and food safety
• DH

  Deric Huff

  Feb 23, 2026
  2.0
  Not sure what is going tonight. Location looks empty but yet have to wait for 10 mins for a table. Middle section has no one seated only the bar booths or bar or the other side of the room booth. I felt like I was rushed as soon as I sat down. I ordered my food: Steak Oscar(medium) with green beans and potato soup. Waiter asked me is there anything else. I said maybe some bread. Then said sure. Walks away. Put my order in, and swing by about 2-3 mins later and said the bread is coming out soon. 5-6 mins later: Manager in a Hawaiian button down short sleeves brought my ENTREE out! At this point I am confused. I have not gotten my SOUP or BREAD. I just have water. Minute later, waiter brought my soup to me and said the kitchen is moving tonight. And it’s 8:30 and I finished my soups and entree and STILL NO BREAD! Are y’all ok?? Landry member and I have never have this experience before.
• CA

  Cajun American

  Feb 22, 2026
  1.0
  We’ve Been Going To This Restaurant For A While Now And Never Had No Problems. The Bread Was Brought Out And The Food Was Delicious. Today Was A Disappointing Exception. The Wife And I Both Ordered Steak 🥩 She Wanted Her Steak Cooked Medium Rare And I Wanted My Steak Cooked Well Done. No Bread Was Brought Out To Our Table And It Took Awhile For Our Order To Come Out. And It Was DISAPPOINTING. My Steak Wasn’t Even Cooked Well Done And The Waitress Wasn’t Timely For Checking On Us At Our Table. So Just Before We Left, The Waitress Came And Got Our Empty Plates And Napkins Fell On The Floor. They Were No More Worried About Picking Up The Napkins From The Floor Than The Man In The Moon. It Was A Very DISAPPOINTING And SADDENING Day At Saltgrass Steakhouse In Lafayette. I Don’t Believe We’ll Be Going Back Soon. Mr Frateti The Owner Of The Company Would Have Been Very DISAPPOINTED Himself If He Would Have Been Served The Same Way We Were At His Own Restaurant. It’s SADDENING How People Doesn’t Even Care About TAKING CARE Of THEIR OWN Business.
• DF

  Darwish Family

  Feb 22, 2026
  4.0
  Our favorite steak house wanted our party of 5 to wait an hour even when arriving on time for our reservation. When celebrating someone’s birthday you don’t want to keep them waiting. We left to find a steak house that was not busy. Upon arrival the smells coming from the door were amazing so we had high hopes. While waiting for a table we looked at the menu online. Again we had high hopes that this steak house would have loads of flavor. For a Saturday evening our party had a nice cozy spot to sit rather quickly. The server was beyond attentive and served bread quickly once he found out we fasted all day for our evening feast. The birthday king had a 21 oz steak that was pink in the middle but was quite chewy. He said the flavor was there but it was hard to chew. I had the brisket burger with a potato and so did another member of our party. We both had dry burgers that were not hot and lacked flavor. The bread should not be more moist than brisket or the burger. The server did ask if everything tasted delicious but we are not the type to send food back. We did ask if they had any other seasonings besides salt and pepper. They had your basic steak sauces only. The atmosphere and servers were lovely. The food was lacking flavor, fixture and proper temperature. I would only come back for the atmosphere and servers, not for the food.