McDonald's

3.9
922 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6801 Johnston Street, Lafayette, LA
70503, United States

Hours

Reviews

3.9
922 reviews
5 stars
427
4 stars
210
3 stars
145
2 stars
53
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising friendly staff and quick service, while others reported rude behavior and incorrect orders.

Order Accuracy

Frequent complaints about incorrect orders, including missing items and wrong modifications, indicating a need for improvement in order accuracy.

Food Quality

Generally positive feedback on food freshness and taste, particularly fries, but some customers reported issues with greasy or improperly prepared items.

Cleanliness

Many customers noted the cleanliness of the restaurant and restrooms, contributing positively to their overall experience.

Management Response

Some reviews highlighted effective management and staff responsiveness, while others pointed out poor management practices leading to customer dissatisfaction.
  • MM
    Mercedes
    Nov 16, 2025
    3.0
    I'm not a big fan of McDonald's but my fries were warm not hot and nuggets seemed to have been sitting for a long time as well.
  • DD
    Dawna
    Oct 24, 2025
    5.0
    So happy to have a reliable McDonald’s near us that has good, friendly service and hot, well-put-together food! Orders have been correct, but we usually order off the app to make sure so there’s no miscommunication, but inside and drive through have been accurate as well. Very glad to have a good one, especially compared to others in Louisiana, generally speaking.😅😬
  • TC
    Taylor Colombo
    Oct 11, 2025
    1.0
    I don’t understand how a group of people can collectively be so bad at their job. Waited 30 minutes for a small order. Didn’t even give my my hashbrowns. Bad attitude from staff
  • LJ
    Leo Judice
    Aug 26, 2025
    5.0
    Only one thing I say that was bad is when I wash my hands and urinating some one made a mess in the men's bathroom on the toilet, I told one worker about it, but otherwise everything else was perfect
  • WS
    Whitney Smith
    Jul 12, 2025
    5.0
    I just had some fries that were soooooo delicious it prompted a review. These fries took me back to my childhood. I usually eat my fries on the way home so I can enjoy them while they are fresh. They were way too hot today- and by the time I made it home (about a 9 minute drive) they were PERFECT!! It was everything you would want McDonald’s fries to be. I came for the snack wrap- which was really good as well, but those fries!!!!!!!!!!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Lafayette?

This McDonald's in Lafayette is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Fridays and Saturdays.

What are the drive-thru hours at the McDonald's on 6801 Johnston Street?

The drive-thru is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:30 AM to 11:30 PM on Fridays and Saturdays.