McDonald's

3.9
926 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6801 Johnston Street, Lafayette, LA
70503, United States

Hours

Reviews

3.9
926 reviews
5 stars
430
4 stars
210
3 stars
146
2 stars
53
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising quick and accurate orders while others experienced long waits and incorrect items.

Food Freshness

Many reviews highlighted that food was often hot and fresh, although some customers received items that were cold or not prepared as requested.

Order Accuracy

There were numerous complaints about incorrect orders, with several customers noting repeated issues with missing items or wrong modifications.

Cleanliness

The restaurant was generally described as clean, with some customers appreciating the cleanliness of the dining area and restrooms.

Management Issues

Several reviews mentioned poor management practices, including rude behavior from staff and inadequate handling of customer complaints.
  • DP
    Dililah Pasco
    Jan 5, 2026
    5.0
    Always good fries here! Sometimes people have thier bad days, but mostly very nice people!
  • PS
    Phil Smith
    Dec 23, 2025
    5.0
    The staff were helpful and very friendly. Food wasn't bad either.
  • SM
    Shawnnette Milburn
    Dec 14, 2025
    5.0
    I don’t understand why the rating for this location is so low. My food is always hot and fresh and prompt and prepared as ordered. I even sometimes get napkins! But nothing beats my free 6 piece nuggets! Fresh and yummy!
  • MM
    Mercedes
    Nov 16, 2025
    3.0
    I'm not a big fan of McDonald's but my fries were warm not hot and nuggets seemed to have been sitting for a long time as well.
  • DD
    Dawna
    Oct 24, 2025
    5.0
    So happy to have a reliable McDonald’s near us that has good, friendly service and hot, well-put-together food! Orders have been correct, but we usually order off the app to make sure so there’s no miscommunication, but inside and drive through have been accurate as well. Very glad to have a good one, especially compared to others in Louisiana, generally speaking.😅😬

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Lafayette?

This McDonald's in Lafayette is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Fridays and Saturdays.

What are the drive-thru hours at the McDonald's on 6801 Johnston Street?

The drive-thru is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:30 AM to 11:30 PM on Fridays and Saturdays.