McDonald's

3.7
1470 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
812 Ambassador Caffery Parkway, Lafayette, LA
70506, United States

Hours

Reviews

3.7
1,470 reviews
5 stars
639
4 stars
305
3 stars
217
2 stars
100
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the freshness and taste.

Order Accuracy

A significant number of customers experienced issues with their orders being incorrect or incomplete.

Cleanliness

Some customers noted cleanliness issues in the dining area and bathrooms, impacting their overall experience.

Positive Experiences

Despite the negative feedback, a few customers praised the friendly staff and good food quality on occasion.
  • AR
    Alejandra Reyes
    Jan 4, 2026
    1.0
    If i could of give it a 0 o would they never have ice cream ive come over a year and is always broke supposedly and when i order on mobile app they do have it. So manager has to do something about it
  • MJ
    Mr. Jack
    Dec 26, 2025
    1.0
    Went through the drive thru to order then was told to hold on only car there at the moment then another car pulls up and they get that persons order while we're still on hold and then when someone comes to the mic their joking around acting like they can't hear and two people spoke from the car i was in to try and order the females who was talking which it was two their joking around laughing asking over and over again what we'd like to order very disrespectful younger generation nowadays so we left because they were being rude
  • FC
    Foodie Cat
    Dec 14, 2025
    3.0
    You can never get your food with out being asked to park. Even if no one is behind you ! I politely decline. Just a hamburger and fries - no. Do your jobs. Parking people just make it a longer wait. It's not like they get your order and bring it to you. You WAIT for 3-4 orders to get ready. I will not be coming back here.
  • GB
    Gratitude & Balance
    Dec 12, 2025
    1.0
    I was told to pull up in a slot to wait a few minutes and only received half of my order. No syrup for the pancakes no jam for the biscuit no cream or sugar for my coffee. Get home and food was cold. This was a horrible experience.
  • NN
    nate72br
    Dec 2, 2025
    1.0
    The worst experience i have ever had. The consistently foul up the app. Order. In my experience i always try to avoid this particular McDonald's.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 812 Ambassador Caffery Parkway?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

During what hours is the McDonald's drive-thru available?

The drive-thru operates daily from 5:00 AM to 11:00 PM, and stays open until midnight on Fridays and Saturdays.