McDonald's

3.9
1071 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4555 Johnston St, Lafayette, LA
70503, United States

Hours

Reviews

3.9
1,071 reviews
5 stars
527
4 stars
221
3 stars
153
2 stars
50
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff and efficient service, while others reported rude employees and order inaccuracies.

Food Quality

Food quality varied significantly; while some customers enjoyed fresh and hot meals, many reported receiving cold or incorrect orders.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in bathrooms and food preparation areas.

Order Accuracy

A recurring theme was the frequent mistakes in order accuracy, with many customers expressing frustration over missing items or incorrect modifications.

Management

Management received both praise for handling busy times effectively and criticism for poor customer service and employee treatment.
  • PC
    Patrick Conner
    Oct 30, 2025
    5.0
    Just as good as any decent McDonald's.
  • VD
    Victor Diaz
    Oct 20, 2025
    2.0
    I'm from Europe, here on vacation, and I’m truly surprised by the state of McDonald’s in these cities. The places are neglected, the bathrooms are dirty, the service is terrible, and the food preparation and delivery are poorly handled. The staff’s attitude is far from friendly. Compared to other countries, this city’s McDonald’s experience left me very disappointed. I wouldn’t come back.
  • AN
    Ahyris Navarre
    Oct 15, 2025
    1.0
    Been suffering with the flu. Today I finally have an appetite so I Ordered nuggets and paid for extra sauce. I didn’t get the extra sauce or even the sauce I selected. This might seem minor but sometimes it’s the little things. Plus my nuggets were ice cold. Just a complete disaster.
  • HD
    Hunter Doucet
    Sep 26, 2025
    1.0
    Ordered a double quarter pounder. Messed up the condiments and shit. Ordered a four piece on the side. Didn’t even give it to me. That was cool of yall.
  • TS
    Taylor Sylvester
    Aug 31, 2025
    1.0
    Don’t DoorDash from here. First time, there was no salt on the fries. Second time, look at this large size fry. Does this look like a large fry to you? It’s missing half of it. This is the same as a medium fry. Hopefully it’s better if you dine in but don’t DoorDash from here unless you want to be disappointed. Thanks Ronald for nothing

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's at 4555 Johnston St, Lafayette?

McDonald's is open daily from 5:30 AM to 11:00 PM on weekdays and Sundays, with extended hours until 11:30 PM on Fridays and Saturdays.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the McDonald's offers drive-through service daily from 5:30 AM to 10:00 PM on weekdays and Sundays, with extended hours until 10:30 PM on Fridays and Saturdays.