McDonald's

3.9
1073 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4555 Johnston St, Lafayette, LA
70503, United States

Hours

Reviews

3.9
1,073 reviews
5 stars
527
4 stars
221
3 stars
154
2 stars
51
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude or inattentive employees.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that the value for money had declined significantly.

Cleanliness

Multiple reviews mentioned cleanliness issues, particularly in bathrooms and dining areas.
  • RB
    Roderick Broussard
    Dec 31, 2025
    5.0
    Great service
  • BT
    Bella Trixx
    Dec 26, 2025
    3.0
    SMH Fries were literally DUMPED all over 2 bags, & this is what the burgers looked like when opened....DO BETTER! And maybe tell the drive thru worker w blonde hair to be more friendly to her employees and your customers plz & thank you, Or take a customer care course.
  • RC
    reality cheque
    Dec 12, 2025
    1.0
    Smh... The good old McDonald's I remember is gone. A long lost memory. No longer can I go to a McDonald's and simply enjoy a decent meal. It's now a situation where I have to get a loan to get a freaking meal from these people... Consistently they'll tell me to pull up to a specific area to wait for my food and all of the areas which they told me to park at is filled with other people waiting also. I'm serious y'all, I've had it. Not only do they no longer provide ketchup or salt or any other condiments when I purchase food but when I ask for it they act like I just asked for something that was a super taboo or something. I even went there one time and asked them for a simple cup of ice water. They wanted to charge me $2. Do you want to know how much a bottle of water is over there? A $1.90. they wanted $2 for a cup of water out the faucet. But they want a $1.90 for a bottle of water. Bro their business structure and their tactics have failed. I'm no longer going there. I no longer feel that their food is in any way shape or form a value. By the way I want to also mention that I'm pretty sick and tired of driving up to the drive-thru and having some computer screen to me that they're ready to take my order. And then they got the nerve to ask me to donate. Bro I ain't playing this anymore. This is stupidity to the next level. I'm no longer participating in this ridiculous situation that McDonald's has created..
  • SM
    Shawnnette Milburn
    Dec 9, 2025
    5.0
    My $1 large fries were hot and lightly salted and yummy! Didn’t have to request to prepare fresh, because they were perfect already!! And they gave me ketchup and napkins without even asking for them! Use the app; Save money!
  • PC
    Patrick Conner
    Oct 30, 2025
    5.0
    Just as good as any decent McDonald's.

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's at 4555 Johnston St, Lafayette?

McDonald's is open daily from 5:30 AM to 11:00 PM on weekdays and Sundays, with extended hours until 11:30 PM on Fridays and Saturdays.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the McDonald's offers drive-through service daily from 5:30 AM to 10:00 PM on weekdays and Sundays, with extended hours until 10:30 PM on Fridays and Saturdays.