McDonald's

3.6
1125 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2600 W Pinhook, Lafayette, LA
70508, United States

Hours

Reviews

3.6
1,125 reviews
5 stars
481
4 stars
198
3 stars
172
2 stars
86
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting long wait times and incorrect orders.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, missing items, and poor handling of mobile orders.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or undercooked items, as well as poorly prepared meals.

Cleanliness

Several customers noted cleanliness issues, including dirty floors and unsanitary conditions in the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good experiences with certain food items.
  • KL
    Kevin Leboeuf
    Nov 11, 2025
    4.0
    This is one of the better McDonald's in the area
  • PS
    Paul Simon
    Sep 19, 2025
    1.0
    What's great is you order on the app 20 minutes before close, show up 15 minutes later (5 minutes before close), and they don't have your order and tell you they're closed
  • GE
    Glenda's events
    Sep 7, 2025
    1.0
    Ese lugar es de lo peor mal servicio las mujeres que trabajan ahí son muy groceras como que si uno llega a pedir la comida de regalado yo pagué por mi comida y no me pucieron la salsa no me pucieron mis popotes no le pucieron hielo ami bebida fue un dinero mal gastado lástima por que tanto yo como mi hijo nos gusta mucho esa comida pero el servicio le doy un 0 más 0 más 0
  • SR
    Sara Ray
    Aug 24, 2025
    5.0
    I never get to enjoy breakfast because my work hours are beyond crazy but this morning August 24 at 5 :25 AM I realized I could treat myself to some vitamin G on the way home before I crashed out to get ready for work later today. I ordered and pulled up to the window at the Pinhook Lafayette store its Golden Arches lighting up the predawn sky like a celestial sign from above promising delicious indulgences .The little girl working there at the order window took my money and when I got to the takeout window, I saw a blur flash through the inside of the restaurant and realized that she was taking the orders and making them running back-and-forth all by herself.My selfish a55 ordered a caramel macchiato too , little did I know the extra stress I was gonna put on this woman, but she said good morning and gave me everything no prob.My order was perfect and that shizzle was delicious. I just want to give a shout out where its due to the people single-handedly making society work for the better of all of us and that little girl on the opening shift she needs a big time raise or scholarship or something bless her soul.
  • LJ
    Larry J. Johnson
    Jul 25, 2025
    5.0
    Morning cold coffee the best

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2600 W Pinhook, Lafayette?

McDonald's in Lafayette is open daily from 5:00 AM. Monday to Thursday and Sunday until 11:00 PM, and on Friday and Saturday until midnight.

What are the delivery hours for McDonald's at this location?

Delivery service operates daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.