Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with frequent complaints about slow service and incorrect orders.
Food Quality
Customers expressed dissatisfaction with food freshness and preparation, noting issues like cold fries and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.
Mobile Ordering
There were multiple complaints about problems with the mobile ordering system, including incorrect orders and long wait times.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted good food experiences.
CA
Cassandra Apollo
Jan 2, 2026
2.0
Lacking in customer service.
PS
Phil Smith
Dec 15, 2025
5.0
The best and neatest McDonald's burger I have had in America. The place was clean and tidy, I've been to McDonald's in many states and this was the first that made me say wow look at the burger.
TP
Ty Primeaux
Dec 8, 2025
5.0
I go almost every morning to get a biscuit. Ms. Felisha I think her name is, is one of the sweetest ladies ever!
KL
Kevin Leboeuf
Nov 11, 2025
4.0
This is one of the better McDonald's in the area
PS
Paul Simon
Sep 19, 2025
1.0
What's great is you order on the app 20 minutes before close, show up 15 minutes later (5 minutes before close), and they don't have your order and tell you they're closed
What are the regular operating hours of McDonald's at 2600 W Pinhook, Lafayette?
McDonald's in Lafayette is open daily from 5:00 AM. Monday to Thursday and Sunday until 11:00 PM, and on Friday and Saturday until midnight.
What are the delivery hours for McDonald's at this location?
Delivery service operates daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Is the drive-thru service available at this McDonald's and what are its hours?
Yes, the McDonald's has a drive-thru which operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What ordering options are available at McDonald's Lafayette?
Customers can order through curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I order McDonald's online or through their app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play.
What payment methods does McDonald's Lafayette accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's Lafayette offer any rewards programs?
Yes, they offer MyMcDonald’s Rewards where you can earn points for free food.
What are some nearby dining options around McDonald's at 2600 W Pinhook?
Nearby dining options include Zeus, a Lebanese and Mediterranean restaurant, and Surge Entertainment by Drew Brees which offers a pub and restaurant experience.
Are there any nearby services for pet care close to McDonald's Lafayette?
Yes, The Lodge Pet Resort and English Animal Clinic are nearby for pet boarding and veterinary services.
What nearby locations could help a customer find their way to McDonald's Lafayette?
Nearby gas stations like Exxon and Texaco Station Lafayette can serve as landmarks when finding McDonald's at 2600 W Pinhook.