Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
844 reviews
5 stars
371
4 stars
175
3 stars
117
2 stars
66
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and negative interactions with employees.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and food served cold, indicating a consistent issue with order fulfillment.
Wait Times
Many customers expressed frustration over long wait times, both in the drive-thru and for in-store orders, often exceeding acceptable limits for fast food.
Food Quality
Several reviews noted that the food was often cold, stale, or poorly prepared, leading to dissatisfaction with the overall dining experience.
Management Issues
Feedback indicated a need for better management and training, with complaints about staff behavior and operational inefficiencies affecting customer satisfaction.
- HHhunter3 days ago4.0improved from the last few visits
- DDDamianOct 29, 20255.0Great service
- KAKayla AllenOct 14, 20251.0The manager was rude. We ordered 2 Large Dr. peppers and a large fry. The lady read it back as just that. We get to the window to pay, sat there at least 3 minutes before anyone came to the window. He asked what we had so we told him 2 lg Dr. peppers and 1 lg fry. He got an attitude and said “no it’s only 1 Dr. pepper and 1 lg fry”. Very dissatisfied with how he acted.
- KRkevin romeroOct 5, 20251.0I went to order for breakfast and everyone is extremely rude,asked for cream and sugar that they are supposed to ask if you want,get to the window and they throw they cream and sugar in my car with a bad attitude then the order was completely wrong to make matters worse
- JGJason GuidrySep 22, 20251.0Opens at 5:00 a.m. but can't be bothered to take an order. Some of us are up this early too and need something to eat.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours at this McDonald's location?
McDonald's in Lafayette is open daily from 5:00 AM to midnight for dine-in service.
What times does the drive-thru operate at this McDonald's?
The drive-thru is available every day from 5:00 AM until midnight.
During what hours is delivery service available?
Delivery is offered every day from 5:00 AM to 10:30 PM on weekdays and Sundays, and until 11:30 PM on Fridays and Saturdays.
What types of payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's provide besides dine-in?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Can I use the McDonald's app to order food from this location?
Yes, you can order using the McDonald's App available on iOS and Android devices via the provided app links.
What delivery options does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What nearby fast-food restaurants are close to this McDonald's?
Nearby fast-food options include Sonic Drive-In, Raising Cane's, Freddy's Frozen Custard & Steakburgers, Panda Express, and Subway, which provide customers various dining alternatives in the area.
What nearby shopping centers or stores can I visit after having a meal here?
After your meal, you can visit the Ambassador Town Center for shopping or Walgreens for pharmacy and convenience needs, both located close to McDonald's.
Are there fitness or wellness services near this McDonald's?
Yes, Orangetheory Fitness is nearby for workouts, and Avalon Nails and Spa offers beauty and nail salon services within the vicinity.