Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Lafayette,LA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.4
934 reviews
5 stars
626
4 stars
185
3 stars
53
2 stars
30
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for its flavor and freshness, particularly the chicken and burritos, though some noted issues with overcooked or dry items.
Service Issues
Multiple reviews highlighted poor customer service, including rude staff and long wait times, particularly at the counter.
Cleanliness
While some customers found the restaurant clean, others reported unsanitary conditions, especially in the restrooms.
Value for Money
Some customers felt the prices were high for the portion sizes and quality, while others appreciated the affordability of certain menu items.
Positive Experiences
Despite the negatives, many customers expressed a desire to return due to the overall good food and some positive interactions with staff.
- DBDarrell BensonNov 11, 20255.0Love it!!
- AWAshleigh WorleySep 18, 20255.0Chicken Avocado Taco; Chicken Nachos--both are great.
- SSSunflowerAug 21, 20251.0$9 for a burrito no drink or side?
- JMJason MorlewskiAug 6, 20255.0Great restaurant. You can watch them actually grill the chicken and the smell was amazing . Great food !
- WCWallice CrewellAug 3, 20255.0Food was great and you truly felt like you were in Mexico! Mine was too big for 1 person so the rest came home as lunch the next day. The wait time on everything was so very short! Friendly staff and clean restaurant, we will be going back! ❤️
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Lafayette, LA?
El Pollo Loco in Lafayette, LA is open daily from 10:00 AM to 9:30 PM.
Does El Pollo Loco offer late-night dining options?
Yes, El Pollo Loco is open until midnight every day, providing late-night dining service.
Where is El Pollo Loco located in Lafayette?
El Pollo Loco is located at 3808 Johnston St, Lafayette, LA 70503, USA.
What type of food does El Pollo Loco serve?
El Pollo Loco specializes in fresh, authentic Mexican food with fire-grilled chicken marinated in a special blend of herbs and spices.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment options.
Is there a drive-thru available at this El Pollo Loco location?
Yes, this El Pollo Loco location features a drive-thru for convenient service.
Can I order El Pollo Loco food online or via an app?
Yes, you can order online at https://order.elpolloloco.com/menu/ or through the El Pollo Loco app available on the App Store.
What nearby fast food restaurants can I visit in Lafayette near El Pollo Loco?
Nearby fast food options include Taco Sisters and Burger King, both close to El Pollo Loco on Johnston Street.
Are there any photography services near El Pollo Loco in Lafayette?
Yes, Four J Photography and Matt Valentin Videographer Film Production offer event and professional photography services nearby.
What other dining options are available near El Pollo Loco for different cuisines?
Nearby dining includes Formosa for Chinese, Bangkok Thai Restaurant and Pimon Thai for Thai cuisine, and Lafonda for Tex-Mex dishes.