Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Reviews
4.0
801 reviews
5 stars
429
4 stars
169
3 stars
80
2 stars
44
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for both ordering and receiving food, often exceeding 20 minutes.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude or inattentive employees.
Food Quality
Inconsistent food quality noted, with complaints about cold, poorly prepared items and incorrect orders.
Cleanliness
Some customers mentioned cleanliness issues, particularly with high chairs and food preparation areas.
Product Availability
Several customers expressed disappointment over unavailable menu items and incorrect orders.
- JCJermale CarterNov 15, 20251.0Went here , was not greeted by anyone for 5 minutes- these kids that are hired has no care and the head one in charge was no help
- AMAnnmarie Deskin MannNov 14, 20255.0Awesome as long as they have strawberries in stock. Love their pineapple and strawberry blizzard!!!!
- KBKayla BoudreauxNov 7, 20251.0They are VERYY unprofessional the management at this location is extremely rude ... This location really went down hill .. if you gonna be rude then why go into management... Y'all would be better going to Kaliste Saloon DQ.. the Johnston st location is JOKE!! Sadly I used to work at Johnston st location like maybe 2 or 3 years back and compared to now that who is running it ... It really went down hill sadly..
- RCRichard ChatelainNov 6, 20255.0Great service
- NHNoah HenthornOct 17, 20255.0Employees are very friendly and the service is beyond amazing!
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Lafayette offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Does the Dairy Queen Grill & Chill location at 5732 Johnston St have a drive-thru?
Yes, this location offers a drive-thru service for convenient ordering.
Is there outdoor seating available at Dairy Queen Grill & Chill in Lafayette?
Yes, the location has outdoor seating where customers can enjoy their meals.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, it welcomes families and is good for kids with a family-friendly environment.
Can I order food online or via a mobile app from this Dairy Queen location?
Yes, you can place orders online through their website or use the Dairy Queen app for mobile ordering and exclusive deals.
When was the Dairy Queen Grill & Chill at 5732 Johnston St, Lafayette established?
This Dairy Queen location was established in 2014.
What are some nearby stores or places I can visit when I come to Dairy Queen Grill & Chill in Lafayette?
Nearby places include Louisiana Furniture Gallery, Men's Wearhouse for clothing, and Finish Line inside Macy's for shoe shopping.
Are there any nearby entertainment or gaming options close to Dairy Queen Grill & Chill?
Yes, GameStop at the mall nearby offers video games and entertainment options, making for a fun stop before or after your meal.
What nearby restaurants can I consider visiting before or after Dairy Queen?
Olive Garden Italian Restaurant and Tampico Mexican Restaurant & Cantina are nearby for a variety of dining options.
Are there convenient places nearby for fuel or quick stops when visiting Dairy Queen Grill & Chill?
Yes, several gas stations and convenience stores such as Cracker Barrel, Shell, and Circle K are nearby for quick stops.