Chipotle Mexican Grill

4.0
898 reviews
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About

Mexican Restaurant
Chipotle Lafayette Ambassador is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4231 Ambassador Caffery Pkwy, Lafayette, LA
70508, United States

Hours

Reviews

4.0
898 reviews
5 stars
508
4 stars
159
3 stars
76
2 stars
46
1 star
109

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and food prep areas.

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers praised the food, many expressed disappointment with portion sizes, food freshness, and preparation.

Management Concerns

Several reviews indicated issues with management, including lack of staff training and poor handling of customer complaints.
  • RL
    Rachel Lopez
    Jan 2, 2026
    1.0
    THE WORST Chipotle ever. It’s sad how many times this location is dirty, out of food, and poor customer service. How is this location still open??!
  • AA
    Airav
    Dec 31, 2025
    1.0
    There was hair in there food and not cleaned unhygienic and they say that that will do good changes but they don’t do any changes I read a post of someone 2 months ago they said they will fix the issue but they didn’t did anything
  • MP
    man preet
    Dec 31, 2025
    1.0
    0 customer service i saw first time restaurant like this which was very dirty.
  • PP
    Preet
    Dec 31, 2025
    1.0
    Atmosphere zero , they don’t have chips , every table and floor very bad Hair in my plate
  • JO
    Jared Ostrem
    Dec 24, 2025
    2.0
    Arrived 40 minutes before close and was told that they were not serving any more customers. I asked them if they were still taking online orders and was told no (even though I could that they obviously were). I went outside and ordered my food and came back 10 minutes later to pick it up. This was after watching then turn away customer after customer, I think I counted 30 or 40 in 10 minutes. 1 star for the service here. Food is great as always.

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill Lafayette Ambassador known for?

Chipotle Mexican Grill Lafayette Ambassador is known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill Lafayette Ambassador located?

It is located at 4231 Ambassador Caffery Pkwy, in the north end of the Whole Foods parking lot, Lafayette, LA 70508.