Chipotle Lafayette Ambassador is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and food prep areas.
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers praised the food, many expressed disappointment with portion sizes, food freshness, and preparation.
Management Concerns
Several reviews indicated issues with management, including lack of staff training and poor handling of customer complaints.
RL
Rachel Lopez
Jan 2, 2026
1.0
THE WORST Chipotle ever. It’s sad how many times this location is dirty, out of food, and poor customer service. How is this location still open??!
AA
Airav
Dec 31, 2025
1.0
There was hair in there food and not cleaned unhygienic and they say that that will do good changes but they don’t do any changes I read a post of someone 2 months ago they said they will fix the issue but they didn’t did anything
MP
man preet
Dec 31, 2025
1.0
0 customer service i saw first time restaurant like this which was very dirty.
PP
Preet
Dec 31, 2025
1.0
Atmosphere zero , they don’t have chips , every table and floor very bad
Hair in my plate
JO
Jared Ostrem
Dec 24, 2025
2.0
Arrived 40 minutes before close and was told that they were not serving any more customers. I asked them if they were still taking online orders and was told no (even though I could that they obviously were). I went outside and ordered my food and came back 10 minutes later to pick it up. This was after watching then turn away customer after customer, I think I counted 30 or 40 in 10 minutes. 1 star for the service here. Food is great as always.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill Lafayette Ambassador known for?
Chipotle Mexican Grill Lafayette Ambassador is known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill Lafayette Ambassador located?
It is located at 4231 Ambassador Caffery Pkwy, in the north end of the Whole Foods parking lot, Lafayette, LA 70508.
What are the opening hours for Chipotle Lafayette Ambassador?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Lafayette Ambassador offer pickup and delivery services?
Yes, Chipotle Lafayette Ambassador offers in-store pickup and delivery services.
How can I order food online from Chipotle Lafayette Ambassador?
You can order online through Chipotle's official website at https://order.chipotle.com/ or via their mobile app available on the Apple App Store.
What types of payment and services does Chipotle Lafayette Ambassador accept?
The restaurant accepts credit cards and offers services including online orders, delivery, catering, and gift cards.
How can I contact Chipotle Mexican Grill Lafayette Ambassador?
You can contact them by phone at +1 337-993-3151 or email at la.2354.Lafayette@chipotle.com.
What nearby restaurants are close to Chipotle Lafayette Ambassador?
Nearby restaurants include Kasai Restaurant (Japanese and Asian cuisine), Chicken Salad Chick (salads and southern fare), Popeyes Louisiana Kitchen (chicken restaurant), Newk's Eatery (American deli), and CAVA (Mediterranean cuisine).
What shopping options are near Chipotle Lafayette Ambassador?
Nearby shopping options include Lovesac (furniture and home goods), Sleep Number (mattress and furniture store), Athleta (women's clothing), Carter's and OshKosh B'Gosh (children's clothing), Lee Michaels Fine Jewelry, and DXL Big and Tall.
Are there health and wellness services near Chipotle Lafayette Ambassador?
Yes. Nearby health and wellness options include Orthopedic Urgent Care, Lafayette Modern Dentistry and Orthodontics, Dr. Larry Geoffroy (optometrist), Visionworks (eyewear), Massage Envy - Ambassador Crossing, Modern Acupuncture, VIP Nail Lounge, and Waxing The City Lafayette.