Business Details
About
Mexican Restaurant
Chipotle Lafayette Ambassador is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
4231 Ambassador Caffery Pkwy, Lafayette, LA
70508, United States
Hours
Reviews
4.0
881 reviews
5 stars
504
4 stars
156
3 stars
74
2 stars
45
1 star
102
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables, trash on the floors, and overall lack of hygiene in the restaurant.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with the service they received.
Food Quality
Customers frequently mentioned issues with food preparation, including undercooked rice, incorrect orders, and inconsistent portion sizes.
Management Issues
Several reviews pointed to poor management practices, including staff shortages, lack of organization, and failure to address cleanliness and service concerns.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and specific staff members for their excellent service.
- TGTaurus GuilloryNov 11, 20255.0Chipotle is one of my fav Mexican restaurants right next to Chuys. The carne asada and El pollo is the best in my opinion.
- RMRox MarieNov 11, 20251.0After reading other reviews, we walked in, looked at the food behind the counter, it looked dry and untidy. Just kids working. We left.... The end!!!! 😵💫😬
- NTNastassia TaylorNov 1, 20251.0Very bad customer service men on the line have horrible attitudes and the place is a mess trash full and very dirty also they have nothing (as in condiments) they have completely fell off
- HRHunter RomeroOct 21, 20251.0I came in with a coupon for a free entree and the gm said “oh that person doesn’t work here anymore I’m the gm, it will be $20 “ I feel like the transaction was rushed even though we were the only people in there and that comment came off really rude instead of saying, “sorry we don’t accept that anymore” I love the food but that comment was rude
- NLNick LavioletteOct 19, 20251.0First off the place was a mess ! Trash cans full, tables dirty, food on floors etc. The guy behind the register was very arrogant and obviously did not want to be there ! Only people working was the guy on the prep line and a cook. Everyone else watching and gossiping about customers when they could’ve been cleaning the place up or something. Customer service starts with Mgmt and obviously that’s lacking. We will NEVER be back !
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill Lafayette Ambassador known for?
Chipotle Mexican Grill Lafayette Ambassador is known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill Lafayette Ambassador located?
It is located at 4231 Ambassador Caffery Pkwy, in the north end of the Whole Foods parking lot, Lafayette, LA 70508.
What are the opening hours for Chipotle Lafayette Ambassador?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Lafayette Ambassador offer pickup and delivery services?
Yes, Chipotle Lafayette Ambassador offers in-store pickup and delivery services.
How can I order food online from Chipotle Lafayette Ambassador?
You can order online through Chipotle's official website at https://order.chipotle.com/ or via their mobile app available on the Apple App Store.
What types of payment and services does Chipotle Lafayette Ambassador accept?
The restaurant accepts credit cards and offers services including online orders, delivery, catering, and gift cards.
How can I contact Chipotle Mexican Grill Lafayette Ambassador?
You can contact them by phone at +1 337-993-3151 or email at la.2354.Lafayette@chipotle.com.
What nearby restaurants are close to Chipotle Lafayette Ambassador?
Nearby restaurants include Kasai Restaurant (Japanese and Asian cuisine), Chicken Salad Chick (salads and southern fare), Popeyes Louisiana Kitchen (chicken restaurant), Newk's Eatery (American deli), and CAVA (Mediterranean cuisine).
What shopping options are near Chipotle Lafayette Ambassador?
Nearby shopping options include Lovesac (furniture and home goods), Sleep Number (mattress and furniture store), Athleta (women's clothing), Carter's and OshKosh B'Gosh (children's clothing), Lee Michaels Fine Jewelry, and DXL Big and Tall.
Are there health and wellness services near Chipotle Lafayette Ambassador?
Yes. Nearby health and wellness options include Orthopedic Urgent Care, Lafayette Modern Dentistry and Orthodontics, Dr. Larry Geoffroy (optometrist), Visionworks (eyewear), Massage Envy - Ambassador Crossing, Modern Acupuncture, VIP Nail Lounge, and Waxing The City Lafayette.