As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Numerous customers reported rude and unhelpful service, with many experiences of incorrect orders and poor communication.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold items, incorrect orders, and unsanitary conditions.
Speed of Service
Service speed varied, with some customers noting fast service while others experienced long wait times and delays.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and with food preparation.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly staff, indicating that there are positive experiences to be had.
OG
Onyx Gaze
Dec 20, 2025
1.0
Go out of business already
☠️☠️☠️☠️☠️☠️
KH
Keye Hernandez
Dec 8, 2025
5.0
Good burgers
LT
Larry Trahan
Nov 25, 2025
5.0
Great place
CR
Christine Richard
Oct 6, 2025
5.0
Great service. Fast, and very friendly employees.
CH
Cam H
Aug 31, 2025
1.0
I had a roach in my cup smuched so I know it was in there ice. When I called the store tonight on 8/31/25 the person who answered the phone was so rude. "Well come back then we'll come back then ", is what I was met with. It's cool thought I need my refund.
What are the opening hours for Checkers at 113 W Willow St in Lafayette, LA?
Checkers is open Monday to Wednesday from 10:00 AM to midnight, Thursday from 10:00 AM to 1:00 AM, Friday and Saturday from 10:00 AM to 2:00 AM, and Sunday from 10:00 AM to midnight.
Does Checkers offer drive-thru and counter service?
Yes, this Checkers location provides both drive-thru and counter service options for its customers.
Can I dine in at Checkers on W Willow St?
Yes, Checkers serves dine-in customers, but note that dining room availability may be limited due to health safety measures. They also have patio seating and walk-up windows with restrictions.
What payment methods does Checkers accept?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa payment options.
Are there delivery options available for ordering from Checkers?
Yes, you can order Checkers for delivery through their dedicated delivery site and platforms like DoorDash.
What kind of meals does Checkers serve throughout the day?
Checkers serves lunch, dinner, and late-night meals at this location.
What attire is appropriate when visiting Checkers at 113 W Willow St?
The attire for customers at Checkers is casual.
Is there a nearby pizza restaurant where I can dine after visiting Checkers?
Yes, Little Caesars Pizza is located near Checkers, offering pizza options if you want to try something different after your visit.
Are there shopping options near Checkers at 113 W Willow St?
Near Checkers, you can find dd's DISCOUNTS and Payless ShoeSource for clothing and shoes shopping.
What convenience and service stores are close to Checkers that might help during your visit?
Nearby you can find Walgreens for pharmacy needs, Super 1 Foods supermarket and fuel center, and LibertyX Bitcoin ATM for financial services.