Business Details
About
RestaurantFast Food RestaurantBurger Joint
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.7
496 reviews
5 stars
225
4 stars
83
3 stars
72
2 stars
29
1 star
87
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unhelpful service, with many experiences of incorrect orders and poor communication.
Food Quality
While some customers enjoyed the food, there were frequent complaints about cold items, incorrect orders, and unsanitary conditions.
Speed of Service
Service speed varied, with some customers noting fast service while others experienced long wait times, especially in the drive-thru.
Employee Attitude
Many reviews highlighted unprofessional behavior from staff, including rudeness and lack of engagement with customers.
Overall Satisfaction
Customer satisfaction was mixed, with some praising the food and others expressing disappointment in service and food quality.
- CRChristine RichardOct 6, 20255.0Great service. Fast, and very friendly employees.
- CHCam HAug 31, 20251.0I had a roach in my cup smuched so I know it was in there ice. When I called the store tonight on 8/31/25 the person who answered the phone was so rude. "Well come back then we'll come back then ", is what I was met with. It's cool thought I need my refund.
- NPNatasha PalfreyAug 17, 20251.0The cashier was very rude ! I asked if $4 meal was still available she cuts me off saying it’s $5 $5.45 😩 I said that’s fine cutting me off again she says what drink I try to say Barqs but her again she cutting me off saying “NO ROOT BEER “ so I tried Again no root beer I said ! CAN I SPEAK ! So I said can I have a strawberry no ice cream! The chicken sandwich was cold the meat was colder then let lettuce . Just a waste cause a cold chicken sandwich isn’t a good sandwich at all waste of my money now my lunch was just a apple pie & drink due to me not liking fries I gives to coworker
- MJMsCappi JonesJun 10, 20255.0Checkers always cook to order
- CHCarol HoffpauerAug 21, 20225.0Great 👍 👌
Frequently Asked Questions About Checkers
What are the opening hours for Checkers at 113 W Willow St in Lafayette, LA?
Checkers is open Monday to Wednesday from 10:00 AM to midnight, Thursday from 10:00 AM to 1:00 AM, Friday and Saturday from 10:00 AM to 2:00 AM, and Sunday from 10:00 AM to midnight.
Does Checkers offer drive-thru and counter service?
Yes, this Checkers location provides both drive-thru and counter service options for its customers.
Can I dine in at Checkers on W Willow St?
Yes, Checkers serves dine-in customers, but note that dining room availability may be limited due to health safety measures. They also have patio seating and walk-up windows with restrictions.
What payment methods does Checkers accept?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa payment options.
Are there delivery options available for ordering from Checkers?
Yes, you can order Checkers for delivery through their dedicated delivery site and platforms like DoorDash.
What kind of meals does Checkers serve throughout the day?
Checkers serves lunch, dinner, and late-night meals at this location.
What attire is appropriate when visiting Checkers at 113 W Willow St?
The attire for customers at Checkers is casual.
Is there a nearby pizza restaurant where I can dine after visiting Checkers?
Yes, Little Caesars Pizza is located near Checkers, offering pizza options if you want to try something different after your visit.
Are there shopping options near Checkers at 113 W Willow St?
Near Checkers, you can find dd's DISCOUNTS and Payless ShoeSource for clothing and shoes shopping.
What convenience and service stores are close to Checkers that might help during your visit?
Nearby you can find Walgreens for pharmacy needs, Super 1 Foods supermarket and fuel center, and LibertyX Bitcoin ATM for financial services.