Checkers

3.6
470 reviews

About

RestaurantFast Food RestaurantBurger JointAmerican RestaurantChicken RestaurantTake Out RestaurantSandwich Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
2448 W Congress St, Lafayette, LA
70506, United States

Hours

Reviews

3.5
467 reviews
5 stars
192
4 stars
78
3 stars
74
2 stars
39
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders and long wait times, causing frustration among customers.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, greasy, or poorly prepared items.

Staff Friendliness

A few employees received praise for their friendly service, but overall, staff demeanor was often described as unfriendly.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty environments and food safety concerns.
  • JB
    John Breaux
    Oct 23, 2025
    1.0
    Don't show in 5 minutes before midnight cuz he says closing soon but he already shut it down you're not getting nothing to eat
  • DD
    Dolly Duplichan
    Oct 12, 2025
    1.0
    Very unfriendly, lack of respect, had to wait 4 minutes just to give my order, that was after she said 'she would be with me in a minute '. Finally got to place my order, then I was made to 'pull up' in the front of the building to wait another 5-10 minutes. Get my food, everything was barely warm. The ONLY positive experience from this late nite run was the friendly, smiling employee, that brought my food out to me.
  • KC
    Kevin Chauvin
    Oct 1, 2025
    5.0
    Chilli dog pimpin
  • CC
    chey Chey
    Sep 25, 2025
    1.0
    The food is good but the lady running the speaker at 4pm today was extremely rude, had an attitude when we were ordering called my friend who is very obviously a man ma'am and when we pulled up she laughed when she saw him and proceeded fo laugh with her coworkers, didn't apologize at all, didnt greet us or anything and ignored us til she handed us the food. Awful service and was not the first time while on the way to UL picking up food that she has been rude to us
  • BC
    Bridgett Bertrand Comeaux
    Aug 21, 2025
    1.0
    It was god-awful! We went there one time and they absolutely couldn't hear us at the speaker when we drove up they were surprised to see us and very confused. Gave them the order they still got it wrong. The second time we went the food the cheese on my burger was that melted cheese and was so salty I couldn't eat the burger. By the way two people eating two combos was over $20. My money should go further for $20 especially whenever the food's bad and they get the orders wrong!

Frequently Asked Questions About Checkers

What are the opening hours of Checkers at 2448 W Congress St in Lafayette, LA?

Checkers is open from 10:00 AM to midnight from Monday to Wednesday and Sunday, 10:00 AM to 1:00 AM on Thursday, and 10:00 AM to 2:00 AM on Friday and Saturday.

Does Checkers at 2448 W Congress St offer drive-thru service?

Yes, Checkers provides drive-thru service for convenient and quick orders.