**Now open for dine-in service. Come visit us for a burger and a beer today!
Burgersmith handcrafted hamburgers are a guaranteed hit, bringing you fresh ingredients, unique toppings, hand-cut fries, and locally crafted brews. Each Burgersmith burger is individually handcrafted from our signature blend of Chicago beef & served on a white, wheat, pretzel, gluten-free bun or lettuce wrap. Visit today and wrap your hands around your favorite Burgersmith creation…or create your own, like this classic Smith Burger.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.