Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers experienced long wait times for their orders, often exceeding 20 minutes, leading to frustration.
Food Quality
While some customers praised the food as fresh and hot, others reported receiving cold or poorly prepared items.
Staff Attitude
Customer service varied significantly; some employees were described as friendly and courteous, while others were noted for being unfriendly or unprofessional.
Cleanliness Issues
Several reviews highlighted unsanitary conditions in the restaurant and bathrooms, with complaints about cleanliness being a recurring theme.
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and poor handling of special requests.
CC
Courtney
Nov 15, 2025
4.0
This was a last minute stop on the way out of New Orleans and I was shocked at how fresh the food was. We ordered a double quarter pounder and a 10 piece nuggets.Bathrooms were in need of a refresh, but everything else was great 👍
RD
Rias Dantzler
Nov 6, 2025
1.0
The other reviews are completely true, I've never seen worse employees in my life. Super rude, order was completely wrong, fries super cold, the buns were rock stale. Employees had random people behind the counter and kitchen taking food. These people should all be fired. If this is your franchise you need to consider a fresh start at your location.
DM
Devyn Manint
Nov 3, 2025
1.0
Staff are here to avoid work. Will walk right past 5 ppl at the counter won't say a word
You can be here for 10 minutes with out a single employee saying a word to you. 25 min wait for service if you get it at all.
LC
Lynn C
Nov 2, 2025
1.0
This location is just garbage
WI
Willie Iruegas
Oct 11, 2025
2.0
I ordered at 2:07, only two cars in front of me. I pull up to the window and they ask me to go park in the drive thru spot to wait for my order. It was a simple order, just a double quarter pounder meal. As I waited, three cars behind me received their food. I didn't get my order until 2:25!!! Then my fries were over cooked and all were small, like I got the bottom of the bag! Completely unacceptable having to wait almost 20 minutes for such a simple order!! 😡