At Wendy’s in Kenner, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Kenner, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Many customers complained about cold, stale, or improperly prepared food, including issues with fries and burgers.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Inconsistency
Customers noted a lack of consistency in service and food quality, with some visits resulting in good experiences while others were disappointing.
CB
Carrie Biby
Jan 15, 2026
1.0
jr bacon cheeseburger had an onion and no lettuce.. chicken nuggets and fries were cold.
EA
Edgar Alvarado
Nov 21, 2025
1.0
Honestly, the service is terrible. Once, at night in my car, I waited 30 minutes for service and no one ever came. I went to the window to see if they would help me; there were two or three employees, and they didn't even bother to look after me. It's a disgrace, especially at night. Seriously, if they want to sell customers there, they should provide good service and hire decent staff, or else they should be garbage, especially the night shift staff.
LR
Lee Roberts
Oct 17, 2025
2.0
I went through the drive through and ordered the spicy chicken sandwich. The fries and the drink were great and the service was good. The texture of the chicken though was rubbery. Sometimes I'm not very picky and will often just shrug it off and eat stuff anyway, but this was so unnerving that I reflexively spat out it. I'm sure that I could have gone back and gotten it taken care of, but the point of the drive through is convenience and expedience. They need to get that stuff right on the first time because people aren't going to come back. If the food isn't right they'll just stop coming altogether.
CM
Cassie L Mattingly
Oct 7, 2025
5.0
Every time I come here, they tell me I’m waiting on potatoes! I love it! I would rather wait on my potatoes for breakfast then to get some old soggy ones! That’s good for food cost too, so you don’t have a alot of food Waste! VERY good manager here in the morning! THANK YOU FOR MY FRESH POTATOES EVERY TIME I COME! Smile
JS
Jarlyn Sol
Oct 1, 2025
4.0
Tayja was great! She packed our meal perfectly to go and offered all the additional condiments. Made my day to have such a great experience during midlunch at a fast food joint! Thanks for the hospitality!
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