McDonald's

3.1
1843 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3013 Loyola Dr, Kenner, LA
70065, United States

Hours

Reviews

3.1
1,843 reviews
5 stars
540
4 stars
289
3 stars
338
2 stars
161
1 star
515

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.

Inconsistent Hours

Customers frequently noted that the location did not adhere to its advertised 24-hour service, often finding it closed during late-night hours.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty bathrooms and dining areas.

Staff Attitude

Multiple customers experienced unprofessional behavior from staff, including dismissive attitudes and lack of assistance.
  • JB
    Jess Bost
    5 days ago
    3.0
    Usually get something wrong with my order. Its the closest to my house and the one place my daughter wants to eat at when shes allowed to get fast food for dinner. Unfortunately, its not always the greatest experience. They also ignore customers inside the building.
  • AK
    Ashley K
    Jan 1, 2026
    1.0
    Horrible service & food. Employees nor managers or willing to help or assist you. You go in and are ignored or told that they can’t help you because they barely speak English or understand what you are saying or asking.
  • FL
    Florida Native LH
    Dec 12, 2025
    1.0
    After a long flight, I stopped at this McDonald’s on my way home an ordered a fish fillet sandwich with fries and an Hi-C orange. It’s 12:36 AM in the morning and they completely forget to put a fish fillet on the sandwich. All I receive was bread, cheese and tartar sauce. This is ridiculous.
  • JM
    Joshua Miller
    Dec 11, 2025
    1.0
    Store has 24-hour drive through listed and shown on their website. I came by to get breakfast before my early flight just to have a rude "we're closed!" Blurted at me through the menu speaker. Don't waste your time if youre relying on the 24hr drive through.
  • KN
    Keitlyn Navas
    Nov 23, 2025
    1.0
    I ordered four ice creams and I did this one delivery and they brought me fries one basket and one medium fries and one hot and spicy Mc chicken and i paid 20 dollars and I only got this worse McDonald ever NEVER BUY FROM THIS MC DONALD EVER AGAIN

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3013 Loyola Dr, Kenner, LA?

McDonald's at 3013 Loyola Dr, Kenner, LA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers a drive-through service that is open 24/7.