Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,828 reviews
5 stars
535
4 stars
288
3 stars
335
2 stars
161
1 star
509
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold or old food, incorrect orders, and overall dissatisfaction with the food quality.
Staff Attitude
Several customers noted unprofessional behavior from staff, including lack of assistance and dismissive attitudes.
Cleanliness
Multiple reviews highlighted dirty conditions in the restaurant, including bathrooms and dining areas.
Operational Issues
Customers expressed frustration with the restaurant's claimed 24-hour service, often finding it closed during late hours.
- ALA LoveOct 27, 20251.0I ordered Hot n spicy meal just for the crew on October 27, 2025 at 1:45am service me Old Food I'm so sick of this shit and if I ever get sick I swear I'm suing. The meat is hard as fries ice cold And the nugget greasy and I just left y'all establishment. Zero rating for me I will not be going back to mcdonalds Loyola location in kenner by airport next to a gas station across from Popeyes.
- JRJon ReedOct 21, 20252.0Well, it's not often i give a bad review, and i will say the food was good. But the service was lacking at least at both drive through windows last night. And I love McDonald's, so this pains me. 1st, all I had on me was a $100 bill, I guess this McDonald's didn't like cash, or atleast 100 bils. Started to hand it to her and she said said she couldn't break it for me to pay for my meal. Interesting, at about 645 pm she can't take it? Didn't get a banger and ask, just nope. Luckily by son was with me and he had enough to co er it. 2nd thing, with the grandsons happy meal, the next window failed to put the apple juice in it. Until we got to where we were going to eat, didn't notice. Kids meal with no drink, not good as we were not going home. 3rd, I usually can't pass McDonald's without getting a coffee with caramel in it. I ordered, when she read it back to me I reiterated it again and she she said yes with caramel. We'll, if there was caramel in it, it was not tasted until the last drink or2. I guess i should have suspected it was missing because usually the special make ticket is stuck to the chip, there wasn't one on it. So there was every little in it and it was not stirred . Generally I go to McDonald's in about 6 or 7 states every 2 months (several in each state) I would say that this is one of the very few times that I've had to do a bad McDonald's rating. Incase you were wondering,, no, it was not busy at the time we went through.
- BMBrandon MaggioOct 19, 20251.0Poor staff, no one really seems eager to assist customers. Takes 5-10minutes to place a order in the front. Kiosks are lagging, staff walks pass the customers with no greeting nor asking if they need help with anything. 10 vehicles get worked through rather than 2 people dining in.
- EBenjoline bluainOct 17, 20255.0My grandchildren was hungry need to put something on there stomach
- BFBrad FolseOct 12, 20251.0Not sure why I even bothered, after sitting in line in the drive through for 15 minutes we were told they were only talking door dash orders...
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3013 Loyola Dr, Kenner, LA?
McDonald's at 3013 Loyola Dr, Kenner, LA is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location offers a drive-through service that is open 24/7.
Can I order food for delivery from this McDonald's?
Yes, delivery is available 24/7 with options including same day and no-contact delivery.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order from McDonald's at this location?
Yes, you can order via McDonald's App available on iOS and Android, with quick links provided.
What types of services are available at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What is the address and contact phone number for this McDonald's?
The address is 3013 Loyola Dr, Kenner, LA 70065. The contact phone number is +1 504-472-0459.
Are there other food options near this McDonald's?
Nearby food options include Popeyes® Louisiana Kitchen, Taco Bell, Subway, Little Caesars Pizza, Piccadilly Cafeteria, Blue Bird Latin Eatery, Yummy House, and Church’s Texas Chicken.
What nearby automotive and gas services can customers use after visiting McDonald's?
Customers can visit Chevron Station Kenner, Sunoco, Exxon, Exxon & Mobil Stations, Circle K gas stations, as well as Blue Sky Car Wash and New Orleans Power Sports.
Are there any nearby mobile phone and technology stores?
Yes, nearby stores include Metro by T-Mobile, Mobile Hotspot Phone Repair, T-Mobile, and Boost Mobile Loyola Drive.