McDonald's

3.7
1671 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2145 Veterans Memorial Blvd, Kenner, LA
70062, United States

Hours

Reviews

3.7
1,671 reviews
5 stars
722
4 stars
355
3 stars
253
2 stars
101
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and unprofessionalism from management.

Food Freshness

While many customers appreciate hot and fresh food, there are numerous complaints about cold and improperly prepared items.

Order Accuracy

Several reviews indicate issues with order accuracy, with customers frequently receiving incorrect items or missing components.

Cleanliness

The cleanliness of the location is generally praised, although some customers reported unsanitary conditions.

Pricing Concerns

Customers express dissatisfaction with higher prices compared to other locations, questioning the value for money.
  • ML
    Mary Long
    Oct 30, 2025
    3.0
    Robots in the lobby, just weird. Took me like 12 minutes to order a coffee and a sandwich and I still didn't get exactly what I wanted.
  • JG
    Jamie G
    Oct 27, 2025
    4.0
    They had ice cream! It's a miracle. And this location was open during business hours. They didn't close early or open late. Beautiful. Ordering was easy even without using the app. They were professional. Our order was correct. Had to go back for ketchup and that's a thousand percent acceptable. My half sweet tea was half sweet! It's gonna be a great day. Ty
  • CF
    Chucho Fresa
    Oct 13, 2025
    1.0
    McDonald's used to be a nice place back few years ago now they have rude employees that come to work treating customers with no respect
  • TO
    Takeisha Oliver
    Oct 11, 2025
    5.0
    The manager that works the second window every morning are every other morning is very rude I feel if you don't want to be at work that time of morning to be exact at 5:00 a.m. then you should not be there if you going to continue having an attitude every morning I go there every morning the same routine and she have an attitude that every time
  • AL
    Ambrose Lewis
    Oct 9, 2025
    1.0
    Food was decent ,deff not fresh ! Scared to get a drink or ice cream after having bits of of stuff in it.fries sometimes be ighht! They always over load burgers with mayo or ketchup, jst to sloppy to even eat!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2145 Veterans Memorial Blvd, Kenner, LA?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery service?

Yes, McDonald's offers delivery service 24/7 through their delivery platform.