Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Feedback indicates a mix of friendly service and poor customer interactions, with some employees displaying a lack of care.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items.
Pricing Concerns
Customers expressed dissatisfaction with rising prices without a corresponding increase in quality or service.
Cleanliness Issues
There were mixed reviews regarding cleanliness, with some praising the dining area while others reported dirty restrooms.
AY
adeeb yousuf
2 days ago
1.0
They take forever. Also get the order wrong. Last time they didn't give me one of my burgers. Fish sandwich is expensive too. Called customer service. They acted like they would du something but didn't.
BA
Brian Amador
Nov 10, 2025
1.0
Welcome to Mcdonalds in Kenner where you get asked to wait one moment when youre the only person in the drive thru but are then skipped four times by other people, then get told “oh thats cool” with a snarky face, and get given bland fries without an apology from any of the staff you interact with. Rarely ever have an issue with this place but this is out of line.
SS
soullychris
Oct 25, 2025
1.0
Complete TRASH had us waiting 50 minutes just go get our order wrong!!! And asked to get it done the right way and they had a attitude that they messed up😂
AF
April Frisch
Oct 16, 2025
5.0
They had good food and cheap
ET
Emerson Tenorio
Aug 4, 2025
1.0
They just don't care anymore.
Look McDonald's in Brazil.
What are the regular opening hours for this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available Monday through Thursday and Sunday from 6:00 AM to 11:30 PM, and on Friday and Saturday until 12:30 AM.
What are the drive-thru hours at this McDonald's?
Drive-thru is open from 5:45 AM to midnight Monday, 6:00 AM to midnight Tuesday through Thursday and Sunday, and extended until 2:00 AM on Friday and Saturday.
What types of payment methods are accepted at this McDonald's?
We accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup and contactless delivery options?
Yes, services include curbside pickup, delivery, same-day delivery, and no-contact delivery for your convenience.
Are there any mobile apps available to order from this McDonald's?
You can order via the McDonald's App available on the Apple App Store and Google Play Store, as well as through their online ordering links.
What nearby dining options can I visit before or after dining at McDonald's?
Nearby restaurants include Ground Pati Grille & Bar, Olive Garden, Stingray's Grill and Bar, 7 Wok, Copeland's of New Orleans, McAlister's Deli, and Applebee's Grill + Bar.
Are there any nearby services I can visit in Kenner, LA, while at McDonald's?
Nearby services include Exceptional Dental, Absolute Real Estate Brokers LLC., One Stop Financial Group, In System Tech Technical Support, and Pixelcrafters Website Designing Services.
What shopping options are close to this McDonald's?
Nearby shopping includes Mattress Firm, T-Shirt Heaven, GNC, Elite Fashions, Jimmy Jazz, Goodwill Industries of Southeastern Louisiana, Rainbow Apparel, and Justice.
Does this McDonald's location offer any special programs or rewards?
Yes, you can earn points for free food through MyMcDonald's Rewards, accessible via their website.