Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,060 reviews
5 stars
388
4 stars
192
3 stars
199
2 stars
85
1 star
196
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Service was frequently described as slow and unhelpful, with some staff displaying poor attitudes.
Food Quality
While some customers enjoyed hot and fresh food, others experienced cold meals and food safety concerns.
Pricing Concerns
Many reviews mentioned rising prices without a corresponding increase in quality or service.
Cleanliness Issues
Several customers noted cleanliness problems, particularly in restrooms and food presentation.
- PPPat PentesDec 29, 20251.0Terrible. Never gets your order right Why do they seem to always substitute quarter pounder with chicken nuggets Had 2 quarter pounder. Did not even get 1
- TWTim WygantDec 15, 20253.0Service is horrible
- ARAbigail RiveraDec 4, 20252.0They often get the order wrong and always some missing items. They argue you didn't pay for it but the won't look at the receipt
- AYadeeb yousufNov 21, 20251.0They take forever. Also get the order wrong. Last time they didn't give me one of my burgers. Fish sandwich is expensive too. Called customer service. They acted like they would du something but didn't.
- BABrian AmadorNov 10, 20251.0Welcome to Mcdonalds in Kenner where you get asked to wait one moment when youre the only person in the drive thru but are then skipped four times by other people, then get told “oh thats cool” with a snarky face, and get given bland fries without an apology from any of the staff you interact with. Rarely ever have an issue with this place but this is out of line.
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available Monday through Thursday and Sunday from 6:00 AM to 11:30 PM, and on Friday and Saturday until 12:30 AM.
What are the drive-thru hours at this McDonald's?
Drive-thru is open from 5:45 AM to midnight Monday, 6:00 AM to midnight Tuesday through Thursday and Sunday, and extended until 2:00 AM on Friday and Saturday.
What types of payment methods are accepted at this McDonald's?
We accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup and contactless delivery options?
Yes, services include curbside pickup, delivery, same-day delivery, and no-contact delivery for your convenience.
Are there any mobile apps available to order from this McDonald's?
You can order via the McDonald's App available on the Apple App Store and Google Play Store, as well as through their online ordering links.
What nearby dining options can I visit before or after dining at McDonald's?
Nearby restaurants include Ground Pati Grille & Bar, Olive Garden, Stingray's Grill and Bar, 7 Wok, Copeland's of New Orleans, McAlister's Deli, and Applebee's Grill + Bar.
Are there any nearby services I can visit in Kenner, LA, while at McDonald's?
Nearby services include Exceptional Dental, Absolute Real Estate Brokers LLC., One Stop Financial Group, In System Tech Technical Support, and Pixelcrafters Website Designing Services.
What shopping options are close to this McDonald's?
Nearby shopping includes Mattress Firm, T-Shirt Heaven, GNC, Elite Fashions, Jimmy Jazz, Goodwill Industries of Southeastern Louisiana, Rainbow Apparel, and Justice.
Does this McDonald's location offer any special programs or rewards?
Yes, you can earn points for free food through MyMcDonald's Rewards, accessible via their website.