Sonic Drive-In

3.9
527 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kaplan, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 401 West First Street for the ultimate SONIC experience!

Location

Sonic Drive-In
401 West First Street, Kaplan, LA
70548, United States

Hours

Reviews

3.9
527 reviews
5 stars
267
4 stars
102
3 stars
66
2 stars
31
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and understaffing, leading to frustration.

Food Quality

The quality of food was inconsistent, with some customers praising it while others complained about cold or poorly prepared items.

Pricing Concerns

Several reviews mentioned rising prices, leading to dissatisfaction regarding value for money.

Positive Staff Interactions

Despite issues, many customers appreciated the friendly and hardworking staff.
  • MD
    Michael Duhon
    Jan 4, 2026
    4.0
    Ordered large fried cheese which was $7 plus tip. It is pricey , but food was excellent!
  • TG
    Tayler Guidry
    Dec 21, 2025
    1.0
    I have been to several sonics across several states. To this day this remains the absolute worst one I have ever experienced. First off over half of the stalls are broken. Second let’s talk about the theft that occurred when I ordered today. Due to the card readers not working your card has to be taken inside which one of the workers rounded up to keep the change for a tip when they were not permitted to do so. I’m sure this is not the first time this sort of theft has occurred. Lastly the blatant ignorance of an order. I had ordered the double sonic pretzel smasher bacon cheeseburger instead I received a number one that appeared to be uncooked and downright disgusting. I took two bites out the sandwhich before throwing it away and knew it would useless to argue with the incompetent employees over my correct order. No matter what every time I go to this sonic it is nothing but disappointment and wasted money.
  • BS
    Brian Sarver
    Nov 11, 2025
    4.0
    Good quick service!
  • WJ
    Walter Jackson
    Aug 16, 2025
    4.0
    The food is excellent at times, I think the breakfast is the best of what they have. I feel like they need to upgrade or update their call out screens. If they would come up with a touch screen that you can order yourself that would be amazing but it’s Kaplan’s sonic lol. They do a good jab and thanks for the services.
  • HR
    Hannah Richard
    Sep 11, 2018
    5.0
    Friendly and fast service.