Sonic Drive-In

3.5
358 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jena, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2540 East Oak Street for the ultimate SONIC experience!

Location

Sonic Drive-In
2540 East Oak Street, Jena, LA
71342, United States

Hours

Reviews

3.5
358 reviews
5 stars
136
4 stars
73
3 stars
49
2 stars
24
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unresponsive staff, and poor service quality, particularly at drive-thru and stall ordering.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrectly prepared items.

Ordering Experience

The mobile ordering system and drive-thru only policy were criticized for being inconvenient, with many customers expressing frustration over the lack of available stalls.

Staffing Problems

Several reviews mentioned that the location is often short-staffed, leading to delays and poor service.

Positive Highlights

Despite the negative feedback, some customers praised specific menu items and noted instances of friendly service.
  • QQ
    QueazyCoin123
    Oct 11, 2025
    5.0
    i think its pretty good
  • KN
    Kenzie Nino
    Sep 6, 2025
    1.0
    Ordered a dish of ice cream 30 mins ago. Still havnt got it.
  • PC
    Pattie Cooper
    Jul 26, 2025
    1.0
    Can only order through the app. Nope!
  • NG
    Nakisha Gilliam
    Jul 19, 2025
    1.0
    Ordered a Supersonic Breakfast burrito with no onions or jalapeño..well when I eat a few bites what do I taste? Onions and jalapeños..and bacon doesn’t come on that burrito just the sausage and other ingredients..please do right for once