Brand Certified
Sonic Drive-In
3.5(363 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
2540 East Oak Street, Jena, LA
71342, United States
Certified by Sonic Drive-In • Mar 01, 2026
(318) 392-3411
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/la/jena/2540-east-oak-street/store-2276
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jena, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2540 East Oak Street for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.5
363 reviews
5 stars
138
4 stars
73
3 stars
51
2 stars
24
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and unresponsive staff, particularly at the drive-thru and ordering stalls.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or poorly prepared items, although some customers praised specific menu items.
Staffing Concerns
Several reviews mentioned that the location is often short-staffed, which contributes to service delays and overall dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences regarding friendly service and enjoyable food, particularly during less busy times.
- JGJacie GaneyFeb 15, 20263.0Sonic in Jena, Louisiana has some really good food, and when they are on top of things, the service can be quick and friendly. I enjoy the drinks and the variety on the menu, and sometimes the orders come out fast and correct. However, there are times when the service is slow, especially during busy hours. Sometimes it seems like the staff may not be fully trained yet, orders can take longer than expected or get mixed up. i think with better organization and stronger management, this location can improve a lot. Overall, its a good place with potential, but consistency and leadership could make a big difference.
- MMmudzyJan 30, 20265.0I never write reviews, but I just had to for this one. A lot of people have bad things to say about the Jena sonic, but I am not one of them. I know I must look huge coming in between 6 and 8 in the morning to get a cheeseburger and tater tots, but the lady who opens the store every morning (I believe she might be the store manager) is always friendly and always able to get my order out in 5mins flat. I never have any errors with my order and it's always hot and fresh. Sonic is the one place in town that I can get off work from my graveyard shift at 7am and get something that feels like a supper, if I just don't feel like going home to cook or I feel like treating myself. I tend to be a little bashful about wanting lunch/dinner food in the early morning, but I will never get tired of a 6am bacon cheeseburger and tater tots, and this lady is OUTSTANDING at making me not feel bad for asking them to make me one 👏 It's gotten to the point that I won't even go if it's not morning time because I know this lady will be there in the morning and hook me up nice.
- FLFirstname LastnameJan 21, 20261.0I love ordering food and knowing that it will be consistently wrong. I check the receipt and modifications are there but employees genuinely DO NOT care at all. Do better.
- QQQueazyCoin123Oct 11, 20255.0i think its pretty good
- KNKenzie NinoSep 6, 20251.0Ordered a dish of ice cream 30 mins ago. Still havnt got it.
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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