Service Issues
Customers frequently reported slow service, long wait times, and unresponsive staff, particularly at the drive-thru and ordering stalls.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or poorly prepared items, although some customers praised specific menu items.
Staffing Concerns
Several reviews mentioned that the location is often short-staffed, which contributes to service delays and overall dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences regarding friendly service and enjoyable food, particularly during less busy times.