Brand Certified
McDonald's
3.3(560 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2710 E Oak St, Jena, LA
71342, United States
Certified by McDonald's • Mar 01, 2026
(318) 992-5900
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
560 reviews
5 stars
177
4 stars
109
3 stars
98
2 stars
47
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported receiving cold or incorrect food orders, with some expressing dissatisfaction with the freshness and preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
Order Accuracy
A significant number of customers experienced issues with incorrect orders or missing items.
Overall Experience
Customer experiences varied widely, with some praising the food and service while others expressed frustration and disappointment.
- CBChrissy Book1 day ago4.0Food was good.
- JGJacie GaneyFeb 15, 20265.0I like going to McDonalds in Jena because it’s convenient and the food is usually good and most of the time my order is correct. However there have been several times when the ice cream machine hasn’t been working, which can be disappointing. I’ve also noticed that sometimes the dining area could use a little more attention when it comes to cleanliness. i think with more consistent maintenance and cleaning, this location could be even better. overall, its still a quick and easy grab a meal in Jena.
- SASlaiden AtwellJan 16, 20261.0People was cussing and saying thing that shouldn’t be said I had my kids with me and they heard god awful things idk what has been going on but that’s a whole nother level of disrespect and I’m not the type of person to leave reviews but this is unacceptable
- QJQwantella JohnsonDec 27, 20251.0Placed a mobile order. Than I left my house that's not even 5 minutes away. NONE OF MY FOOD WAS FRESH. We got by the church and felt the food. Fries were cold, burgers wasn't even warm. I called up there and the manager gonna tell me that my food was fresh and got. How so when I asked for fresh fries no salt. Salt was on our fries.
- JRJared RichardsonDec 7, 20251.0Why advertise the McRib is back if you’re ALWAYS “out at this time”?
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Jena, LA?
McDonald's in Jena, LA is open daily from 5:00 AM to midnight, with extended drive-thru hours until 1:00 AM on Thursday through Saturday.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has drive-thru service available with hours from 5:00 AM to midnight or 1:00 AM depending on the day.
Is delivery available from McDonald's at 2710 E Oak St, Jena, LA?
Yes, delivery is available daily from 6:00 AM to 11:00 PM at this location.
Can I order McDonald's food online or through an app?
You can order through the McDonald's app available on Apple App Store and Google Play, or via their online delivery link.
What payment options are accepted at McDonald's Jena?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's Jena provide curbside pickup service?
Yes, curbside pickup is available at this McDonald's location.
What services are offered at this McDonald's?
Services include drive-thru, gift cards, mobile offers, mobile ordering, and WiFi access.
What other fast food options are near McDonald's Jena?
Nearby fast food options include Sonic Drive-In, Popeyes® Louisiana Kitchen, and Subway, convenient for comparison or alternate dining choices.
Are there any automotive services near McDonald's?
Yes, AutoZone, O'Reilly Auto Parts, and Fast Lube are nearby for automotive parts, repairs, and oil changes, useful if you need vehicle services before or after your meal.
What nearby stores can I visit for shopping after McDonald's?
After dining, you can visit Dollar General, Girlfriend’s Gift Shoppe, or Ugly Peacock for discount retail, boutique shopping, and thrift store finds.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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