Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
559 reviews
5 stars
176
4 stars
109
3 stars
98
2 stars
47
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times at both the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding orders.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and lack of attention.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
- QJQwantella JohnsonDec 27, 20251.0Placed a mobile order. Than I left my house that's not even 5 minutes away. NONE OF MY FOOD WAS FRESH. We got by the church and felt the food. Fries were cold, burgers wasn't even warm. I called up there and the manager gonna tell me that my food was fresh and got. How so when I asked for fresh fries no salt. Salt was on our fries.
- JRJared RichardsonDec 7, 20251.0Why advertise the McRib is back if you’re ALWAYS “out at this time”?
- KGkatherine guinDec 6, 20253.0Second time not getting my order correct
- JMJessica MarksAug 30, 20255.0Breakfast was awesome
- SKSamuel KingMay 11, 20201.0I had to wait 16 minutes just to order once I ordered it took 12 more minutes to get to the window to pay for my food and then seven more minutes to get my food this is ridiculous never again
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Jena, LA?
McDonald's in Jena, LA is open daily from 5:00 AM to midnight, with extended drive-thru hours until 1:00 AM on Thursday through Saturday.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has drive-thru service available with hours from 5:00 AM to midnight or 1:00 AM depending on the day.
Is delivery available from McDonald's at 2710 E Oak St, Jena, LA?
Yes, delivery is available daily from 6:00 AM to 11:00 PM at this location.
Can I order McDonald's food online or through an app?
You can order through the McDonald's app available on Apple App Store and Google Play, or via their online delivery link.
What payment options are accepted at McDonald's Jena?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's Jena provide curbside pickup service?
Yes, curbside pickup is available at this McDonald's location.
What services are offered at this McDonald's?
Services include drive-thru, gift cards, mobile offers, mobile ordering, and WiFi access.
What other fast food options are near McDonald's Jena?
Nearby fast food options include Sonic Drive-In, Popeyes® Louisiana Kitchen, and Subway, convenient for comparison or alternate dining choices.
Are there any automotive services near McDonald's?
Yes, AutoZone, O'Reilly Auto Parts, and Fast Lube are nearby for automotive parts, repairs, and oil changes, useful if you need vehicle services before or after your meal.
What nearby stores can I visit for shopping after McDonald's?
After dining, you can visit Dollar General, Girlfriend’s Gift Shoppe, or Ugly Peacock for discount retail, boutique shopping, and thrift store finds.