Wendy's

3.3
798 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Jefferson, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jefferson, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3705 Jefferson Hwy, Jefferson, LA
70121, United States

Hours

Reviews

3.3
798 reviews
5 stars
263
4 stars
150
3 stars
139
2 stars
67
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some stating they were ignored or had to wait excessively for their orders.

Food Quality

Many reviews mentioned cold or old food, with specific complaints about undercooked items and poor preparation.

Staff Attitude

Numerous customers experienced rude or uninterested staff, leading to a negative dining experience.

Cleanliness

The restaurant was often described as dirty, with reports of unclean dining areas and unsanitary conditions.

Order Accuracy

Several customers noted issues with incorrect orders, including missing items and wrong food being served.
  • CC
    CrNessata
    Nov 16, 2025
    1.0
    Our order was wrong (no apples in the kids meal, two root beers instead of coke and diet Coke), which is forgiveable except that the food was lukewarm at best and we'd had to wait. I don't mind waiting, just make sure the food is correct OR hot at least. My fiance nor my toddler touched their fries. The cashier was disinterested and talking on the phone or something, but the other worker was very sweet when handing us our food, so she was great. Workers don't have to smile or anything, but I don't like feeling like I'm a nuisance when I paid for food. If you hate it that much, there's other similarly-paying jobs without public interaction.
  • AS
    AMANDA S
    Nov 4, 2025
    1.0
    SERVED ME RAW CHICKEN. I would give this place zero stars for food and service. I don’t normally complain online about restaurants, but since I’ve submitted three complaints directly to Wendy’s and no one is responding, here we go: Bad from the start - Took several minutes before anyone greeted me in drive thru (only 1 car ahead of me). The lady at window was anything but friendly. After paying, they told me to pull forward (they ask you to this so it appears to corporate they are serving customers with timeliness). Waited for nearly 30 ish minutes. Two cars behind me were served food before me and pretty quickly. I was only 1 of 4 cars during that entire timespan, so I’m not sure why my order took as long as it did. Finally got home - my entire order was incorrect AND the fries were half full and soggy. After submitting a complaint online, decided to still eat since I waited so long for the food and spent nearly $30. Bit into my chicken sandwich…. And it was completely raw. Pictures attached for reference. Gag. Worth noting: I AM PREGNANT. Submitted two more detailed complaints with pictures, both times asking to be contacted asap. Four days later and still no response. Terrible experience, sickened (literally) by the food, and Wendy’s apparently doesn’t seem to think it something to address promptly sooooo here I am letting the world know how disgusting that establishment is and how I plan to take this to the next level. Bless it, Wendy’s. I really used to love you. Yalls NOLA establishments are all going to hell in a hand basket. I’ve had issues at a few of the other locations, but nothing worth going out of my way to complain about. Nothing til this gross bs. Hope to hear from ya soon, girl. ✌️
  • DR
    d r
    Oct 23, 2025
    5.0
    This has to be the best Wendy's I been to, super fast service with fresh food
  • JW
    J W
    Oct 12, 2025
    1.0
    Not open @ 6:50
  • MS
    M K (Sock22)
    Oct 3, 2025
    1.0
    BEWARE ORDERING LATE AT NIGHT AT THIS LOCATION ! Went there twice around 11am , both times credit card info was stolen and fraudulent charges were made on my account .

Frequently Asked Questions About Wendy's

Is 237 Jefferson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.