At Wendy’s in Jefferson, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jefferson, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported long wait times, especially in the drive-thru, with some stating they were ignored or had to wait excessively for their orders.
Food Quality
Many reviews mentioned cold or old food, with specific complaints about undercooked items and poor preparation.
Staff Attitude
Numerous customers experienced rude or uninterested staff, leading to a negative dining experience.
Cleanliness
The restaurant was often described as dirty, with reports of unclean dining areas and unsanitary conditions.
Order Accuracy
Several customers noted issues with incorrect orders, including missing items and wrong food being served.
CC
CrNessata
Nov 16, 2025
1.0
Our order was wrong (no apples in the kids meal, two root beers instead of coke and diet Coke), which is forgiveable except that the food was lukewarm at best and we'd had to wait. I don't mind waiting, just make sure the food is correct OR hot at least. My fiance nor my toddler touched their fries. The cashier was disinterested and talking on the phone or something, but the other worker was very sweet when handing us our food, so she was great. Workers don't have to smile or anything, but I don't like feeling like I'm a nuisance when I paid for food. If you hate it that much, there's other similarly-paying jobs without public interaction.
AS
AMANDA S
Nov 4, 2025
1.0
SERVED ME RAW CHICKEN.
I would give this place zero stars for food and service. I don’t normally complain online about restaurants, but since I’ve submitted three complaints directly to Wendy’s and no one is responding, here we go:
Bad from the start - Took several minutes before anyone greeted me in drive thru (only 1 car ahead of me). The lady at window was anything but friendly. After paying, they told me to pull forward (they ask you to this so it appears to corporate they are serving customers with timeliness). Waited for nearly 30 ish minutes. Two cars behind me were served food before me and pretty quickly. I was only 1 of 4 cars during that entire timespan, so I’m not sure why my order took as long as it did. Finally got home - my entire order was incorrect AND the fries were half full and soggy. After submitting a complaint online, decided to still eat since I waited so long for the food and spent nearly $30. Bit into my chicken sandwich…. And it was completely raw. Pictures attached for reference. Gag. Worth noting: I AM PREGNANT.
Submitted two more detailed complaints with pictures, both times asking to be contacted asap. Four days later and still no response.
Terrible experience, sickened (literally) by the food, and Wendy’s apparently doesn’t seem to think it something to address promptly sooooo here I am letting the world know how disgusting that establishment is and how I plan to take this to the next level.
Bless it, Wendy’s. I really used to love you.
Yalls NOLA establishments are all going to hell in a hand basket. I’ve had issues at a few of the other locations, but nothing worth going out of my way to complain about. Nothing til this gross bs.
Hope to hear from ya soon, girl. ✌️
DR
d r
Oct 23, 2025
5.0
This has to be the best Wendy's I been to, super fast service with fresh food
JW
J W
Oct 12, 2025
1.0
Not open @ 6:50
MS
M K (Sock22)
Oct 3, 2025
1.0
BEWARE ORDERING LATE AT NIGHT AT THIS LOCATION ! Went there twice around 11am , both times credit card info was stolen and fraudulent charges were made on my account .
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jefferson, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jefferson, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (504) 356-8606.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 237 Jefferson Wendy’s serve breakfast?
Yes, this Wendy’s location in Jefferson, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for Wendy's at 3705 Jefferson Hwy in Jefferson, LA?
Wendy's at this location is open daily from 6:00 AM to midnight (00:00).
Does this Wendy's location have a drive-through service?
Yes, drive-through service is available daily from 6:00 AM to midnight (00:00).
Can I order Wendy's food for delivery or takeout at this Jefferson, LA location?
Yes, this Wendy's offers both delivery and takeout options via their app or website.
Is breakfast served at the Wendy's on Jefferson Hwy?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Jefferson, LA?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Wendy's Jefferson location for questions or feedback?
You can call the location directly at (504) 356-8606 or reach the customer care team via their website chat or phone number 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website, mobile app, and in the restaurant on a nutrition information poster.
What nearby places can I visit before or after dining at Wendy's on Jefferson Hwy?
Nearby places include Domino's Pizza if you want additional dining options, Buckets Sports Bar for drinks and entertainment, and Shoppers Value Foods grocery store for shopping.
Are there any employment agencies or professional services close to Wendy's in Jefferson?
Yes, RedCap Staffing, an employment agency and professional services provider, is nearby to Wendy's.
What are some local amenities near Wendy's that customers might find helpful?
Local amenities near Wendy's include Jefferson Parish Water Department, Metairie Bank with ATM services, and Jefferson Dental Care for health needs.