Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
939 reviews
5 stars
340
4 stars
127
3 stars
152
2 stars
80
1 star
240
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted filthy conditions in the restaurant, including dirty tables, sticky floors, and unsanitary bathrooms.
Service Quality
Customers frequently reported rude and unprofessional staff, slow service, and incorrect orders, leading to a frustrating experience.
Food Quality
Several reviews mentioned poor food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Positive Experiences
A few customers noted positive interactions with friendly staff and satisfactory food, indicating that experiences can vary.
Long Wait Times
Many customers expressed frustration over long wait times in both the drive-thru and inside the restaurant.
- KLKyra LawsonOct 2, 20251.0Opened the chicken patty and didnt wvem see air!!!! I stopped going to fast food chains for this very reason! Quality of food is terrible!
- DHDanny HennesySep 23, 20251.0I said no pickles and add onions and another cheeseburger regular.... How do you manage to mess up both burgers if beyond me...
- TTToddSep 20, 20255.0Best caramel coffee
- CRCane RowleyAug 22, 20251.0Got looked at like I was stupid ....but I guess it's to much to get a real person to take my order instead of making me use the kiosk....
- JJJimmie JohnsonAug 10, 20251.0The Worst McDonald’s Experience Ever If I could give zero stars, I would. This McDonald’s on Prospect Blvd in Houma is an absolute disaster from top to bottom. Walking in feels like stepping into a grease trap that somehow learned how to serve cold food. The floors are slick with oil, the tables are sticky, and the air feels heavy—like they haven’t cleaned or aired the place out in months. Even the chairs have grime rings that could tell stories. Don’t expect fast food here—expect slow confusion. The employees either move at a snail’s pace or stand around chatting while your food sits in limbo. Orders are constantly wrong, missing items, or just plain cold by the time you get them. And the drive-thru? It’s a test of patience and luck. You’ll wait forever, only to find your burger half-cooked or your drink completely wrong. One reviewer said they’ve ordered unsweet tea multiple times and keep getting sweet tea—apparently the tea containers aren’t even labeled. Cleanliness is a joke. The bathrooms are filthy, the floors sticky, and there’s often no paper or soap. Flies buzz around inside the dining area, turning your fries into their playground. One customer even mentioned an employee using a leaf blower inside the restaurant while people were trying to eat. You can’t make this stuff up. And the service? Rude, careless, and loud. It’s not unusual to hear workers cursing or arguing behind the counter. The attitude is as bad as the food quality. There’s no sense of customer care, cleanliness, or urgency—just chaos in a McDonald’s uniform. Overall, this location feels like it’s been abandoned by management and common sense. It’s greasy, filthy, and frustrating. Save yourself the headache and drive a few extra minutes to literally any other McDonald’s. This one gives the golden arches a black eye.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 1621 Prospect Rd, Houma, LA?
The McDonald's at 1621 Prospect Rd, Houma, LA, is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
When is the drive-thru service available at this McDonald's location?
Drive-thru service is available daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it is open until midnight.
What delivery hours does McDonald's at this location offer?
Delivery is available from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does McDonald's offer any curbside pickup services at this location?
Yes, curbside pickup is available at this McDonald's location as part of their pickup and delivery services.
What are the payment options accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I place an order online for delivery or pickup from this McDonald's?
You can place an order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both Apple and Android platforms.
What nearby places can I visit before or after dining at this McDonald's?
Nearby points of interest include CVS Pharmacy for your health and convenience needs, Shell gas station for fueling up, and Subway for alternative dining options.
Are there convenient transportation or rental services near this McDonald's?
Yes, Enterprise Rent-A-Car and Enterprise Truck Rental are nearby, offering car and truck rentals which can be helpful for travelers or locals in need of vehicles.
Where can I find entertainment or movie rentals near McDonald's at Prospect Rd?
You can visit Redbox rental kiosks located nearby to rent movies and games for entertainment before or after your meal.
Can I access financial services or Bitcoin ATMs near this McDonald's location?
Yes, RockItCoin and LibertyX Bitcoin ATMs are nearby for cryptocurrency transactions, and Edward Jones offers financial advising services in the area.