Service Issues
Numerous customers reported long wait times, unresponsive staff, and incorrect orders, indicating a consistent problem with service quality.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, burnt, or improperly prepared items.
Staff Attitude
Several customers noted rude or unprofessional behavior from employees, contributing to a negative dining experience.
App Functionality
Frequent issues with the ordering app were mentioned, causing frustration among customers trying to place orders.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and satisfactory food experiences, suggesting variability in service.