Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Multiple reviews highlighted rude staff, incorrect orders, and slow service, leading to a negative customer experience.
Food Quality
Customers reported inconsistent food quality, with some enjoying their meals while others received cold or poorly prepared items.
Cleanliness
The restaurant was noted for being clean, but there were complaints about dirty restrooms.
Positive Experiences
Despite the issues, some customers praised the friendly staff and enjoyed specific menu items, indicating that experiences can vary.
PQ
Pho Q
Dec 30, 2025
2.0
Today I'm trying the Italian beef dip sandwich from arby's.
The sandwich by itself is not very good. It's got arby's roast beef, with what appears to be melted white, american cheese. And a very light sprinkling of pickled italian vegetables. The pickled vegetables add some flavor but there's not enough of them to make this taste good.
It also came with a dipping sauce. I'm guessing this is au jus. When I opened the azu container, it smelled like dog food. So I closed the back up and I won't have any.
I added some of the horsey sauce. I wish I had brought my own creamed horseradish, cause this horsey sauce is not very good either. But it does make the sandwich taste better.
I also got some of their hickory smoked barbecue sauce. Which tastes even better than the horsey sauce.
This restaurant is clean and the employees are friendly.
Overall, this meal is a one and done.
TE
Timothy Evans
Dec 28, 2025
1.0
Go to a different Arby's if you want Arby's that bad. That place is cooked
TL
Teri Lee
Dec 27, 2025
5.0
Try the brisket sandwich.. it's worth it!
RN
Rachel Nagy
Dec 25, 2025
1.0
I didn't like the gentleman's attitude tonight when I came in through Arby's in haughton drive thru. The dark skinned gentleman snatched my bank out of my had and nothing but attitude with us. The crew member that also worked there on 12/24/20025 @ 11:09 told us he was sorry for the other guys attitude and told us he didn't know why the dark skinned guy was giving us attitude. Very unprofessional. On the register the name of the gentleman is Jonathan. I don't like how he was towards us tonight. Im loyal customer and for your team member or acting manager tonight was so very unprofessional. Poor excuse of a manager if you ask me
MF
Morgan Fletcher
Nov 10, 2025
4.0
Love Arby’s but i don’t go because of the curbs in that tight drive thru, you will scratch a rim every time. Please remove the curbs!!!!