Sonic Drive-In

3.8
1121 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Harvey, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 955 Manhattan Blvd for the ultimate SONIC experience!

Location

Sonic Drive-In
955 Manhattan Blvd, Harvey, LA
70058, United States

Hours

Reviews

3.8
1,121 reviews
5 stars
510
4 stars
233
3 stars
157
2 stars
68
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unresponsive staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted inconsistencies in food quality, with complaints about cold, burnt, or improperly prepared items.

Customer Service

While some customers praised individual staff members for their friendliness and professionalism, others experienced rude service and lack of assistance.

Mobile App Problems

Several customers faced issues with the mobile app, including order mix-ups and difficulties in obtaining refunds.
  • MR
    myca rose
    Dec 17, 2025
    5.0
    The burgers 🍔 are the best! The cashiers can't count when giving back change🤭 but it's always prepared just right
  • DL
    Damion Lewis
    Nov 9, 2025
    1.0
    The worst location. Extreme inconsistencies in food and services , Especially at night time.
  • SA
    Shad Ask
    Nov 9, 2025
    4.0
    The best Sonics. I live nearby one but go out of my way to the one on manhattan it’s the best. People and food 100%%%
  • DH
    DeAnna Halley-Cody
    Nov 3, 2025
    5.0
    What stood out most about my order was the professionalism from start to finish. My order was taken by the manager, Stacy, and delivered by Allie. The communication was exceptional — my order was repeated back to me both when it was placed and again upon delivery. The entire experience was seamless and truly phenomenal. Even though my order had several customizations — items to remove and substitutions to add — everything was handled perfectly. Each item was properly labeled, making it easy for me to distribute without opening a single wrapper. The attention to detail and care shown by Stacy and her team was remarkable. I even made sure to press the button to share positive feedback directly with the manager, because the team truly earned it. Thank you all for being so considerate, professional, and consistent. Job well
  • AH
    Aneisha Holmes
    Nov 3, 2025
    1.0
    On 10/25, I ordered a blast in the app. The ice cream was spoiled so I sent it back. Sonic offered me another but I declined asking for a refund. Manager said I have to call customer service. I called, but was told the store has to complete the refund. Customer Service said they will send my info for someone to call me. A week passes but no call. I called customer service back and still no help. Called the restaurant, was told they couldn't do it because I paid in the app and the money didn't go to them which is why I need to call customer service. So I called customer service on 3way. Still no help. The store said they will give me the refund but I have to pick it up. Moral of story, don't use the app. They want you to get frustrated and forget it because it's only a few dollars. But if multiple people take that approach then the company keeps a few hundred dollars (it adds up).