Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers frequently complained about cold, greasy, or improperly prepared food, with several mentioning expired items.
Cleanliness
Multiple reviews noted unsanitary conditions, including dirty tables and unpleasant odors in the dining area.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration.
Management Issues
Several reviews indicated a lack of effective management, with complaints about staff attitudes and operational inefficiencies.
KA
Kristy Ann
Nov 12, 2025
1.0
Staff is rude they ignore customers and delivery drivers
The wait is OUTRAGEOUS and the bathrooms stink
DH
Darryl Hoxie
Nov 5, 2025
3.0
What can you say it's McDonald's. The food is always the same so you know what you're getting. But the person at the drive through was not very costumer friendly. Not really rude but definitely not a reason to return
AG
Abigail Gutiérrez
Nov 4, 2025
1.0
Worst costumer service ever! I never go there but I went to get some food for a friend and the guy that helped me at the drive thru was rude and unprofessional. It’s not the first time that happens. If they don’t like their job just quit and if they decide to stay there, do it well.
ME
M. E.
Oct 6, 2025
1.0
GARBAGE!🗑️.Just spent $23.68 on a 2 Double Quarter Pounder meals. Picked up food to take on a long road trip and what was served was enough grease to fry fish, and basically raw meat covered in condiments. Awful. We did not eat it as we know with no doubt it will make us sick. 🤮💩
TR
Tiffany Davis Robinson
Sep 25, 2025
2.0
Well first I would like to start with, I never do reviews. At the age of 46 this is my second review I have ever done. But Tuesday night at this location was very bad. It was around 8:20 are so pulling up I notice dining was closed so the line drive up line was a bit long. Which I didn’t think it would take 23min to get to the menu to give my order. Then get to the 1st window I will admit the young lady at the register was really nice with a beautiful attitude and respectful. But 8min later when I pulled up to the 2nd window is when the issues started. Window open no hey, hi, hello just 2 drinks reached to me that I didn’t order. Then I get the food and I’m being told I didn’t order what I know what I ordered. So me haven’t eaten meat in over 8yrs I hand her the sandwich back she took the sandwich never came back to the window. the manager came to the window stuck her head out the window and just stared at me with out saying a word. So I finally repeated my order then she started talking being very rude like I was the problem…. Like I don’t understand if you don’t want to work theses jobs why y’all apply for them. Then theses days it don’t make since to ask for a management because there just as lazy and ignorant as the crew members.
I can understand the long wait but the attitude and disrespect I won’t not with me spending my money.