Wingstop

2.8
301 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Hammond SW Railroad Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1712 SW Railroad Ave, Hammond, LA
70403, United States

Hours

Reviews

2.8
301 reviews
5 stars
107
4 stars
17
3 stars
19
2 stars
23
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff, leading to a negative dining experience.

Food Quality

While some customers enjoyed the food, many complained about incorrect orders, cold or poorly cooked items, and missing components.

Atmosphere

The restaurant's cleanliness and atmosphere received mixed reviews, with some praising the vibe while others noted unsanitary conditions.

Customer Service

There were numerous complaints about unresponsive staff and difficulty in reaching the restaurant by phone, contributing to customer frustration.
  • VR
    Vikram Rathod
    Dec 11, 2025
    5.0
    Nice place to visit with family, service is very fast and very good atmosphere
  • LM
    Lovin Me
    Nov 24, 2025
    1.0
    I never leave bad reviews, but after the service I received today at this Wingstop, I feel it’s necessary. After placing an order, we were told there were no bottled drinks. We asked for tea, and they said they were out of that as well. The only option left was fountain drinks, but when we tried to get one, the drink machine wasn’t working either. The manager then came out with a very rude and nasty attitude. When customers are spending their money, they deserve basic respect—customers are the reason employees have jobs in the first place. The level of disrespect was unbelievable. The manager claimed they didn’t have to offer a drink because it was “free,” but if that’s the case, why advertise a combo that includes a drink if you can’t provide one? I then asked for a refund, and the manager, Clara, told me that because I paid with a Visa card, she could not refund my money. She said she would have to send an email to corporate and that they would reach out to me in seven days. So basically, she expected me to leave the store without a refund or credit on my order. At that point, I had no choice but to take the food. This establishment is absolutely horrible. I would give it a -0 if I could. I do not recommend anyone go here. On top of preparing your food without any gloves on
  • BD
    Bella' Daigle
    Nov 19, 2025
    1.0
    Order DoorDash took almost 40 minutes to prepare for whatever reason. I got my food. There was absolutely no seasoning on my wings at all. I asked for them to be extra cooked. They were gummy and slimy. Never in my life have I ever had Wingstop this bad please get it together.Ewwwww
  • NJ
    Natasha Jeter
    Nov 15, 2025
    5.0
    We were here Monday and it was honestly the best wing stop experience probably the best customer service I have ever had
  • JR
    Jerp rodriguez
    Nov 8, 2025
    1.0
    Very bad service, place dirty, service bad

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.