Wendy's

3.3
802 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Hammond, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Hammond, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1810 S. W. Railroad Ave., Hammond, LA
70403, United States

Hours

Reviews

3.3
802 reviews
5 stars
248
4 stars
169
3 stars
133
2 stars
59
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold, stale, or incorrect food items, with several mentioning food safety concerns.

Management Issues

Frequent mentions of poor management practices, lack of training, and unprofessional behavior from staff.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.

Positive Experiences

A few customers praised specific staff members for their friendliness and efficiency, indicating that there are occasional positive experiences.
  • ET
    Edi Torres
    Jan 4, 2026
    5.0
    The breakfast sandwich and fries were cold
  • ZC
    Zack Corwin
    Dec 24, 2025
    1.0
    I’ve been waiting to order at the drive through… they said they’d be back in a minute.. it’s been 10… Finally had order taken 15 minutes after waiting for the employees to half the employees sitting on their phones
  • CA
    Chloe Asbill
    Dec 17, 2025
    1.0
    There is a complete lack of customer service at this Wendy’s. This is now the third time items have been missing from my order, which shows a clear pattern of negligence. I waited in the drive-thru for over 10 minutes without any acknowledgment and drove around the building multiple times, only to see employees on their phones instead of assisting customers or paying any mind to drive-thru. This level of service is unacceptable and reflects poorly on management and staff accountability. It’s astonishing that they get paid for this.
  • CB
    Casey Bernard
    Dec 8, 2025
    5.0
    The manager is always so nice and friendly and in such a good mood and My food is always fast and fresh. I love coming to this Wendy’s and only come to this one for my breakfast sandwiches.
  • MH
    Melissa Harvey
    Nov 16, 2025
    4.0
    We stopped here for breakfast while traveling, and I was extremely impressed with the outstanding service. The food was good—hot and fresh. What really made the experience exceptional, though, was the sole employee working the counter. She was clearly busy, managing all the orders and fulfilling them herself, but she handled everything with grace and genuine effort. She was doing her absolute best to accommodate every customer in a nice manner and never let the pressure show. It's rare to see that level of dedication and professionalism, especially when someone is clearly running the whole operation alone. This employee deserves major recognition for her efficiency and incredibly positive attitude. I highly recommend this location, and I hope management recognizes the excellent service provided by their staff!

Frequently Asked Questions About Wendy's

Is 217 Hammond 1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Hammond, LA?

The drive-thru is open daily from 6:30 AM until 1:00 AM.