Wendy's

3.3
795 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Hammond, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Hammond, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1810 S. W. Railroad Ave., Hammond, LA
70403, United States

Hours

Reviews

3.3
795 reviews
5 stars
244
4 stars
169
3 stars
132
2 stars
59
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Order Accuracy

Many customers reported receiving incorrect orders, missing items, or food that did not match their requests.

Food Quality

Several reviews mentioned cold, burnt, or poorly prepared food, leading to dissatisfaction with the overall dining experience.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty bathrooms and sticky floors.

Management Issues

Frequent complaints about lack of management oversight and training for staff, contributing to poor service and operational inefficiencies.
  • MH
    Melissa Harvey
    Nov 16, 2025
    4.0
    We stopped here for breakfast while traveling, and I was extremely impressed with the outstanding service. The food was good—hot and fresh. What really made the experience exceptional, though, was the sole employee working the counter. She was clearly busy, managing all the orders and fulfilling them herself, but she handled everything with grace and genuine effort. She was doing her absolute best to accommodate every customer in a nice manner and never let the pressure show. It's rare to see that level of dedication and professionalism, especially when someone is clearly running the whole operation alone. This employee deserves major recognition for her efficiency and incredibly positive attitude. I highly recommend this location, and I hope management recognizes the excellent service provided by their staff!
  • CC
    christina cox
    Oct 28, 2025
    1.0
    if i could rate this a 0 i would. if you wanna wait 10 mins at the speaker waiting for someone to take your order with no other customers at the establishment then this is where you should come. terrible attitude. if you hate your job that much just quit:)))
  • KF
    Kathy Fegan
    Sep 29, 2025
    1.0
    Never go to Wendy's here. First I ordered 2 4 piece tender combos and was met with response... "what is THAT"? When I replied number 9... it has taken over 20 minutes and I STILL don't have them.... must have had to catch and pluck the chickens!
  • AO
    Ashley Ortego
    Sep 26, 2025
    5.0
    Best Wendy's in the area! Super friendly staff, food was hot and fresh, establishment was clean, including the bathrooms.
  • SW
    Ste'Iriya Wright
    Aug 30, 2025
    1.0
    Worst customer service worst food the order was completely wrong and they wouldn’t even answer the window are door to fix it actually set there watched me drive around knock and blow they closed the store at 12:10 and the food I did get was burned hard and cold I will be at this business in the morning with several more people protesting this is happening to often and we ordering these 50 $ orders and not getting even half the food and there not trying to fix it are refund I will never ever order at another Wendy’s in tangiphoa parish and will be sure to let the food critics know exactly how my service was and the better business bureau and the board of health because my child can’t even eat the nuggets there solid like rocks I ordered food for 5 kids and only 2 of the meals was kind of salvageable but all they was able to eat was a burger so behind 50 $ I had to feed 5 kids off of 2 burgers and now I got to get up after midnight and go find some more food this was the eorst experience ever and I lost 50$

Frequently Asked Questions About Wendy's

Is 217 Hammond 1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.