Wendy's

3.4
544 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Hammond, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Hammond, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14123 University Avenue, Hammond, LA
70401, United States

Hours

Reviews

3.4
544 reviews
5 stars
177
4 stars
120
3 stars
105
2 stars
41
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reports of rude and unhelpful staff, while a few customers praised friendly interactions.

Food Quality

Numerous reviews mention cold or poorly prepared food, with complaints about stale fries and incorrect orders, although some customers enjoyed their meals.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors, contributing to a negative dining experience.

Service Speed

Customers frequently reported long wait times and slow service, particularly during peak hours, leading to frustration and lost business.

Availability Issues

Many reviews highlighted frequent shortages of menu items, such as Frosties and baked potatoes, which disappointed customers.
  • AD
    Aaron Dement
    Oct 29, 2025
    5.0
    Easier access to this Wendy’s from the highway 55 then going all the way into Hammond La
  • BE
    Brandy Ernest
    Sep 6, 2025
    5.0
    My family and I have been enjoying the $5 biggie bag during the week. Quick meal for our baby girl after school. You get nuggets, fries, a burger or chicken sandwich and a drink!
  • HM
    Hank Maureaux
    Sep 4, 2025
    5.0
    This was the most wonderful and amazing experience I’ve ever had at Wendy’s. After my girlfriend got off work she was hungry so we went to Wendy’s drive thru and got a Jr Bacon Cheeseburger biggie bag with a Sprite. Upon arriving to the window I was greeted by 2 awesome employees that gave me my meal and said it was on them. Shoutout Wendy’s employees.
  • RS
    Reva Saylor
    Aug 20, 2025
    1.0
    They are very, very rude. I went to get a DoorDash order cause I’m a DoorDash person. I asked for a tray to hold the drinks for my customer and the lady threw it at me on the counter. They are very rude employees. I think the place should be shut down. Two the windows are busted thru ! Maybe the rude mouth probably why it got busted!
  • PP
    psga6576 psga6576
    Jul 9, 2025
    1.0
    Really Zero Stars. Visit on 7/9/2025 around 1:15pm. One vehicle in drive thru at 2nd window pulling off. Went to place my order, was told very rudely it would be a 15 minute wait, no explanation. So I sat at the speaker to wait the 15 minutes. I was craving a Wendy's chili. Rude person came back on to tell me I could not wait there because I was running the timer. I had to leave and come back in 15 minutes. Most ridiculous thing I have ever heard. This location is a hit or miss, not consistent with service or food. So I went and spent my $15 elsewhere and will NOT be back to this location ever. The truck that pulled off in front of me went just down the street to Sonic. So hey, whoever owns this store, your employees are costing you money and scamming the timer game.

Frequently Asked Questions About Wendy's

Is 230 University Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.