McDonald's

3.2
1395 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
43133 S Airport Road, Hammond, LA
70403, United States

Hours

Reviews

3.2
1,395 reviews
5 stars
415
4 stars
241
3 stars
242
2 stars
153
1 star
344

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to customer requests.

Staff Attitude

Many customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold or poorly prepared items.

Cleanliness

A few reviews praised the cleanliness of the location, but this was overshadowed by complaints about staff behavior and service.
  • KS
    Kristin Stewart
    1 day ago
    5.0
    The freshest and cleanest McDonald's I've ever been to
  • MP
    Maceon Pearson
    Oct 27, 2025
    1.0
    Horribly slow service with incorrect food. Wanted a plain double cheese burger, got the ticket on the burger correct, just for them to add mayo to it. Also they stop serving food at 11:30 yet don’t really close till.
  • AL
    A L
    Oct 26, 2025
    1.0
    SLOWWWW! And rude. Waited 20 mins to order in the drive thru. When they came on the speaker, the worker was still looking to speak to the lady in front of us so she asked us to wait again after realizing she had pulled up. We saw the lady in front's order - only $12 worth for that wait. Then they were finally ready for us. 5 items + 1 drink. We paid and pulled up to the next window and the girl just shoved the bag at us without saying a word and immediately shut the door and walked away from it. Guess she was going to finish cooking also and she must have been SUPER sure that everything was 100% correct with our order. We live close by but I'll utilize that extra wait time better going forward and go to the location in Hammond.
  • JE
    J. Esco
    Oct 26, 2025
    1.0
    They took forever to get my food out and that’s because I ordered through the app 15 minutes before getting there and I still had to wait about 25 minutes for my food.. then they gave me my large iced coffee in a cup with no monopoly game pieces and that’s one of the only reasons why I’ve been ordering from McDonald’s consistently. This is the last time I come to this location.
  • BB
    Boo
    Oct 12, 2025
    1.0
    I went to the drive-through today. I was informed that the sweet tea Iotdered I could not get. they were out of sweet tea. I pre-ordered. so I said I just did not want a drink. They did not refund my drink so I had to get a Manager. I also asked for my food to be made Fresh and I told them I would wait. They did not make the food fresh and my chicken nuggets were cold. lukewarm at best. They also forgot my sauce so I had to remind them of that. I told them to their face that my food was not fresh. They totally ignored me and instead of the Manager refunding my card, he took two dollars out of the register and gave it to me, so I guess the register will be short now. these people need to get it together. if somebody says they want to wait on their food to be cooked I don’t understand what the problem is. They were not busy at all.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 43133 S Airport Road, Hammond?

McDonald's offers delivery from 6:00 AM to 12:30 AM Monday through Thursday and Sunday, and until 1:30 AM on Friday and Saturday.

Does McDonald's at this location offer curbside pickup and no-contact delivery?

Yes, this McDonald's location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.