McDonald's

3.2
1238 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3009 Hwy 190 W, Hammond, LA
70401, United States

Hours

Reviews

3.2
1,238 reviews
5 stars
374
4 stars
208
3 stars
227
2 stars
126
1 star
303

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, with customers expressing frustration over the consistency of mistakes.

Speed of Service

Customers consistently mentioned long wait times in both drive-thru and in-store, often exceeding expectations for fast food.

Food Quality

Several reviews highlighted issues with food temperature and quality, including cold or improperly cooked items.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and good service.
  • TW
    Taleisha Wilson
    Nov 3, 2025
    2.0
    Everytime I come I’m missing something after waiting a long period of time in the lobby, like how !?
  • BB
    Boomcie
    Nov 1, 2025
    5.0
    They were shorthanded (per the cashier) but the service was fast and the food was fresh.
  • SR
    Sarah Raborn
    Oct 25, 2025
    1.0
    Very rude and would not do her job. I had a mobile order (half of her job was done for her) she asked me for the code I gave her the code and she even told me my name and then she said that the mobile order was down and been down for a week and I needed to cancel me order. If it was down then how did she see may name and code? This is the worst McDonald's I have ever been to.
  • SR
    Shelby Russo
    Sep 27, 2025
    1.0
    Placed a mobile order for 4 breakfast sandwiches and 4 drinks. One drink had to be substituted because they didn't have what we ordered. The bag was handed to us missing one food item and the woman working the window seemed annoyed when we asked for the missing item. Had to ask for a missing drink too. Finally got everything home to discover 2 of the 4 sandwiches were the completely wrong item. The coke was also flat and sickly sweet. This was our first time coming here and it will be our last, due to the messed up order and lack of professionalism.
  • ER
    Eddie pickofdalitter Reeves
    Aug 31, 2025
    5.0
    👍

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Hammond, LA?

McDonald's in Hammond, LA is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.

Does McDonald's in Hammond offer delivery services?

Yes, McDonald's in Hammond offers delivery services including same-day and no-contact delivery.