Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unhelpful staff, with many experiences of slow service and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, contributing to a negative experience.
Food Quality
Several customers complained about food being cold, poorly prepared, or missing items, leading to dissatisfaction.
Management Issues
There were numerous mentions of poor management and lack of training among staff, impacting overall service and customer experience.
Drive-Thru Experience
The drive-thru was often criticized for long wait times and disorganization, with some customers leaving without placing an order.
JC
Joshua Cook
1 day ago
1.0
Shopped late at night for a simple order. One hot n spicy with extra mayo and a McDouble with only mayo ketchup and cheese. Had to go to the window twice for them to get it right. Not sure if they listening to the orders or just don’t care. This place always give me issues.
AW
Aubrianna Weyrick
6 days ago
1.0
Worst McDonalds I have ever been to everytime I order from the app they only give me half my food and I have to argue with them just to get my food bc they will refuse to make it and always have attitude no matter what time of day it is.
TL
Tina LaBouve
Nov 14, 2025
3.0
I tried their steak bagels, and I'm not sure why they called that steak. Maybe it has beef mixed in somewhere but the meat was awful. It was almost a steak/sausage mixed meat. No thank you.
JO
Jakob O'quin
Nov 12, 2025
1.0
I live here in Hammond and every time I have come here they have messed my order up. How in 15 years you forget to add a sauce and a whole burger it’s ridiculous u order a two cheese burger meal u get one and nuggets with no sauce like u asked for doesn’t matter if you order in the app, drive thru or inside it’s the worst McDonald’s I’ve ever been to my whole life. It’s hard to be that consistently bad.
SS
Slienthill Slienthill
Nov 2, 2025
1.0
Went to get food after work with my bf got a double cheese burger and told them 2-3 times what i wanted on it, only the patties and double cheese with mayo. They hid onion in between the 2 patties and the cheese, I said no onions and they hid it. Won't be coming here again. It took 20 minutes to ordering and still after repeating they got it wrong. They even repeated order to us and some how still messed it up.