Five Guys

4.3
343 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1930 Hammond Square Dr. in Hammond is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1930 Hammond Square Dr., Hammond, LA
70403, United States

Hours

Reviews

4.3
343 reviews
5 stars
224
4 stars
64
3 stars
25
2 stars
6
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the hamburgers and fries, noting them as delicious and fresh, though some mentioned issues with over-seasoning and inconsistency in fry quality.

Service Issues

Several reviews highlighted poor service experiences, including rude staff, incorrect orders, and slow service, indicating a need for better staff training and management oversight.

Cleanliness

Multiple customers reported cleanliness issues in the dining area and condiment stations, suggesting that the restaurant needs to improve its maintenance and hygiene standards.

Pricing Concerns

Many customers felt that the prices were high for the food offered, with some expressing that the quality did not justify the cost.

Positive Experiences

Despite the criticisms, numerous reviews reflected positive experiences with friendly staff and enjoyable meals, indicating that some customers are satisfied with their visits.
  • EV
    Erick Vinagre
    6 days ago
    5.0
    Pricing is worth it, me and my father went inside after a long day of work and was greeted with a warm welcome. The gentleman taking my order was very nice and friendly and even recommended what was best for 2 people. After placing my order and waiting patiently I got my order and not only was it fast but it was one of, if not the best food I’ve tried. And it only got better. The gentleman that took my order came up to our table to see if everything was made right and if we had any problems! Which we did not, I have not had an experience like this in a while and I’m glad they’re still restaurant like this. The gentleman check on all the customers and was very helpful. 10/10 experience and whoever runs this restaurant should be proud of their workers! Very nice environment to brings your family or friends with you. See you again soon!!!
  • AT
    Ashley Tesch
    Nov 10, 2025
    1.0
    This is the second time my husband and I have driven 30 minutes to this location, only to get our order wrong, and we didn't realize it until we got back home. It's either poor management or lazy workers who need to pay attention.
  • JJ
    Jumping Jack
    Oct 18, 2025
    3.0
    the hamburgers are good It seems they don't like old people nor the handicap because the doors are too hard to open
  • TH
    Tanya Hebert
    Sep 14, 2025
    4.0
    Love eatting outside and food is always a Wonderful.
  • PC
    Patrick Clark
    Sep 1, 2025
    1.0
    I tried using you guys for DoorDash.And you guys got my order right but you guys forgot french fries which I know is a silly thing to make a comment about but it's a very simple thing that you guys are known for and you forgot them and you still charged me for them through doordash

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.