Dairy Queen Grill & Chill

4.0
992 reviews
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Business Details

210 W Minnesota Park Rd, Hammond, LA
70403-6125, United States
(985) 662-3707
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
210 W Minnesota Park Rd, Hammond, LA
70403-6125, United States

Hours

Reviews

4.0
992 reviews
5 stars
520
4 stars
226
3 stars
102
2 stars
55
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

While some customers praised the food, others reported issues with food temperature and quality.

Staff Performance

There were mixed reviews about staff friendliness and efficiency, with some employees receiving high praise while others were criticized.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and bathrooms.

Management Concerns

Negative feedback pointed to poor management practices, including staff behavior and operational issues.
  • BN
    Bill Nye
    Jan 4, 2026
    5.0
    Stopped by tonight for a quick dinner on the way home. I was asked to pull forward to wait for my food, which is no problem. After about 2 to 3 minutes, Gergard, the GM, Came out to explain to me what was taking so long, which I respected greatly, the reason for the wait and him coming out to tell me. Because of the wait, he offered to make up for my order which was greatly appreciated, and I accept the offer. At fast food establishments, it’s very Rare to come across customer service like this. Most places couldn’t care less and they will throw the food at you and walk away. Gerard, thank you. And DQ, Gerard cares about your establishment and your customers. Give that man a raise.
  • MJ
    Misti Jones
    Jan 4, 2026
    5.0
    If you just so happen to have a craving for some DQ, you have GOT to go to the one in Hammond and see Gerard T.!! Hands down the best DQ we have been to!! He was super welcoming and made us feel so at home!! Even though they were short staffed, his service (while training a newbie mind you) was superb! It's hard to get that kind of service and atmosphere in any fast food place, but he pulled it off!!
  • HH
    H Hamilton
    Dec 22, 2025
    5.0
    Great!
  • MM
    Maddie
    Dec 18, 2025
    1.0
    Gone twice this week. Servers gave little care to the customers. I pulled up to the drive thru to order and got bombarded with attitude and snappiness. Look I get it, sometimes work can be stressful, but how come I go two different week days and theres something wrong each time?
  • BM
    Buster Matthews
    Dec 2, 2025
    5.0
    I love this place, have been going to them since I was a kid years ago. The one in Hammond has good food and the employees are nice and polite.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill in Hammond, LA offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes from DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill in Hammond?

The store is open from 10:00 AM to 10:30 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays. It is closed on certain holidays such as November 27, December 24, and December 25, 2025.