Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
210 W Minnesota Park Rd, Hammond, LA
70403-6125, United States
Hours
Reviews
4.0
990 reviews
5 stars
518
4 stars
226
3 stars
103
2 stars
55
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with some staff being friendly and helpful while others were rude and dismissive.
Food Quality
Customers reported mixed experiences with food quality, with some enjoying the burgers and ice cream, while others found items to be poorly prepared or missing ingredients.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the bathroom.
Order Accuracy
Multiple customers experienced issues with incorrect orders and missing items, leading to frustration.
Management Issues
There are complaints about management being unresponsive and rude, which negatively impacts the overall customer experience.
- MMMO6 days ago5.0Quan is the best!
- PDPhillip DavisOct 19, 20252.0Stopped for lunch while traveling through the state. The staff at this location appeared to be struggling. Missing items from our order, the toast was not good or properly toasted, among others. Some of the workers had inadequate customer skills. Also, the AC in the building was not working.
- RWRusty WalzOct 12, 20251.0Went to Dairy Queen tonight and ordered a dipped cone. The girl at the window stood there without saying anything to me and texted on her phone for over a solid minute. I ended up leaving. Worst customer service.
- PPPamela PriebisOct 4, 20254.0Everything was absolutely amazing and the manager was great making sure that my friend and I got everything we ordered.
- VPVictoria PicouAug 19, 20251.0Extremely rude taking my order through the drive through and he basically threw the food through my window and took off. They also messed up half the order. Will not eat at this dairy queen again.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill in Hammond, LA offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes from DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill in Hammond?
The store is open from 10:00 AM to 10:30 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays. It is closed on certain holidays such as November 27, December 24, and December 25, 2025.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and has booster seats, high chairs, and wheelchair accessibility.
Does Dairy Queen Grill & Chill provide amenities like WiFi and restrooms?
Yes, the restaurant offers free WiFi and has restroom facilities available for customers.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill in Hammond?
Yes, you can order online via their website and download the Dairy Queen app for exclusive mobile deals and rewards.
Where is Dairy Queen Grill & Chill located in Hammond?
It is located at 210 W Minnesota Park Rd, Hammond, LA 70403-6125, USA.
What popular fast food or ice cream places are near Dairy Queen Grill & Chill?
Nearby fast food and ice cream places include another Dairy Queen, McDonald's, and Pardon My Cheesesteak, which you might visit before or after your meal.
Are there beauty and spa services near Dairy Queen Grill & Chill in Hammond?
Yes, nearby beauty and spa services include Stylist Sam Sonnier, Lashes by Alayna, Hair By Schyler Bohning, Bella Bouture, Raptured Salon, Salon Cheveuz, Fancy Nails, and KR Designs, ideal for a visit before or after dining.
What other services or businesses can I find near Dairy Queen Grill & Chill in Hammond?
Nearby you can find insurance and real estate agencies like Goudeau Insurance Agency, Tangi Title LLC, Alexis Young - Realtor, Daina Powers Realtor, Claudia Salvant - Realtor, and Lelah Villar - Geaux South Realty, as well as health services including Dental Care Associates and Stephanie N Dimattia DDS.