Chipotle Hammond is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing cold or bland meals, while others enjoyed fresh and flavorful dishes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, overflowing trash, and unsanitary conditions.
Availability of Ingredients
Several customers noted that the location often runs out of key ingredients, leading to disappointing experiences.
Portion Sizes
There were complaints about small portion sizes relative to the price, with some customers feeling they did not receive adequate food for their money.
TS
Taylor Sowash
5 days ago
2.0
They need to have a person at the window at all times just waited 10 mins for my order when it was literally just sitting there and multiple workers made eye contact with me and still got no help at the window sorry just wanted to complain.
SA
ShyAnn Aultman
6 days ago
3.0
Over abundance of workers, but it seemed like very little was getting done. Two workers serving and two at the register. Plus some workers in the back. Meat was fresh, but they didn't have all the toppings prepared to serve (it was around 5pm). That was disappointing considering there already is very little topping choice to begin with.
Restaurant could have used a decent cleaning and the condiment bar needed restocked. No napkins in sight.
BD
Bill Davis
6 days ago
1.0
Their food is over salted. It is so salty you can’t swallow it. The green tomatillo salsa is pure salt. The carnitas are salted beyond recognition- this chipotle needs some quality control and take away that staffs salt!!
RL
Robert Lynch
Oct 30, 2025
1.0
This place has gone down since my last visit. The staff was rude and the food was not good, the chicken was over cooked and the beef was tuff. It will be a while before we go back.
AM
Anthony M
Oct 20, 2025
4.0
They’re usually pretty good, but not consistent enough. Also, it doesn’t seem to matter whether I tell the app I’ll pick up in 10 or 30 minutes — as soon as I place the order, they start making it. So sometimes the food isn’t warm by the time I arrive.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Hammond offer?
Chipotle Hammond offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Hammond?
Chipotle Hammond is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Hammond offer any pickup or delivery services?