Buffalo Wild Wings

3.7
526 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2730 West Thomas Street, Hammond, LA
70401, United States

Hours

Reviews

3.7
526 reviews
5 stars
224
4 stars
121
3 stars
58
2 stars
38
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and unresponsive staff, leading to frustration.

Food Quality

Feedback on food quality was mixed, with some praising the wings and burgers while others complained about overcooked items and lack of flavor.

Cleanliness

Several reviews highlighted unsanitary conditions in restrooms and the dining area, which detracted from the overall experience.

Positive Staff Interactions

Despite the issues, some customers praised specific staff members for their excellent service and professionalism.

Management Concerns

There were multiple complaints regarding management's handling of issues, with some customers feeling dismissed or poorly treated.
  • LR
    Lillie Reck
    Nov 13, 2025
    2.0
    the ginger haired girl taking my order was very sweet and helpful. However, the blond girl that she was working with was very rude and nasty to her coworker right in front of my face. As the young woman was taking my order, the other girl began to yell and cuss at her coworker right in front of customers. I found this behavior very unprofessional and did not make for a pleasant environment. Food was delicious as always, but the incident definitely made me question the quality of the customer service at this specific establishment. I just hope that this behavior could be brought to attention and fixed by management.
  • KR
    Katie Rager
    Nov 9, 2025
    1.0
    We tried to eat at this location, but never got seated. We waited for 10 minutes by the sign that read, “please wait to be seated,” but never got sat despite multiple employees seeing us and the restaurant having maybe 5 tables total seated at the time. Ended up going to the Covington location instead.
  • BB
    Breea Brown
    Oct 30, 2025
    1.0
    To be at work all day and place an order and not get any type of notification that they so called canceled it really aggravates me. They should have made sure I knew that before I wasted my gas coming here. To be told I should’ve gotten an email and have someone say they don’t sell what I ordered was a lie. For my order to according ti her be canceled early in the day and I have not received any information about that or a refund has me upset. When you order something you expect to get it regardless of what happened. To say oh it was a glitch and I shouldn’t have been able to pay for something is an excuse that I don’t appreciate. And yes I heard a worker say we don’t sell those and yet I asked the person who said they refunded me and she said they ran out. I hate wasting my time more than anything and insincere people make that even worse.
  • JP
    Jesse Powell
    Oct 24, 2025
    1.0
    The place smells. I ordered a 10 piece boneless wing no fries or drink, to me over 45 mins to get it not to mention they weren’t busy at all. It use to be great but poor management
  • JS
    Joshua Sapp
    Sep 14, 2025
    5.0
    I had a small issue with my order, but the staff here handled it in the best way possible. The manager, Robert, went above and beyond to make things right, and his professionalism and genuine care really stood out. It’s rare to see that level of service, and it left a lasting impression. The crew was friendly, the atmosphere was great, and I’ll definitely be coming back. Huge thanks to Robert and the team for turning a simple mistake into a really positive experience.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Hammond serve?

Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.

Where is Buffalo Wild Wings located in Hammond, LA?

It is located at 2730 West Thomas Street, Hammond, LA 70401.