Many customers reported slow service, incorrect orders, and unresponsive staff, leading to frustration.
Food Quality
Feedback on food quality was mixed, with some praising the wings and burgers while others complained about overcooked items and lack of flavor.
Cleanliness
Several reviews highlighted unsanitary conditions in restrooms and the dining area, which detracted from the overall experience.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their excellent service and professionalism.
Management Concerns
There were multiple complaints regarding management's handling of issues, with some customers feeling dismissed or poorly treated.
LR
Lillie Reck
Nov 13, 2025
2.0
the ginger haired girl taking my order was very sweet and helpful. However, the blond girl that she was working with was very rude and nasty to her coworker right in front of my face. As the young woman was taking my order, the other girl began to yell and cuss at her coworker right in front of customers. I found this behavior very unprofessional and did not make for a pleasant environment. Food was delicious as always, but the incident definitely made me question the quality of the customer service at this specific establishment. I just hope that this behavior could be brought to attention and fixed by management.
KR
Katie Rager
Nov 9, 2025
1.0
We tried to eat at this location, but never got seated. We waited for 10 minutes by the sign that read, “please wait to be seated,” but never got sat despite multiple employees seeing us and the restaurant having maybe 5 tables total seated at the time. Ended up going to the Covington location instead.
BB
Breea Brown
Oct 30, 2025
1.0
To be at work all day and place an order and not get any type of notification that they so called canceled it really aggravates me. They should have made sure I knew that before I wasted my gas coming here. To be told I should’ve gotten an email and have someone say they don’t sell what I ordered was a lie. For my order to according ti her be canceled early in the day and I have not received any information about that or a refund has me upset. When you order something you expect to get it regardless of what happened. To say oh it was a glitch and I shouldn’t have been able to pay for something is an excuse that I don’t appreciate. And yes I heard a worker say we don’t sell those and yet I asked the person who said they refunded me and she said they ran out. I hate wasting my time more than anything and insincere people make that even worse.
JP
Jesse Powell
Oct 24, 2025
1.0
The place smells. I ordered a 10 piece boneless wing no fries or drink, to me over 45 mins to get it not to mention they weren’t busy at all. It use to be great but poor management
JS
Joshua Sapp
Sep 14, 2025
5.0
I had a small issue with my order, but the staff here handled it in the best way possible. The manager, Robert, went above and beyond to make things right, and his professionalism and genuine care really stood out. It’s rare to see that level of service, and it left a lasting impression. The crew was friendly, the atmosphere was great, and I’ll definitely be coming back. Huge thanks to Robert and the team for turning a simple mistake into a really positive experience.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Hammond serve?
Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
Where is Buffalo Wild Wings located in Hammond, LA?
It is located at 2730 West Thomas Street, Hammond, LA 70401.
What are the operating hours of Buffalo Wild Wings in Hammond?
Buffalo Wild Wings is open from 4 PM to 9 PM on Mondays and Wednesdays. From Tuesday to Sunday, it is open from 11 AM to 9 PM.
Is Buffalo Wild Wings in Hammond currently open?
No, it is currently marked as not closed, meaning the location is open as per its regular hours.
What kind of restaurant is Buffalo Wild Wings?
Buffalo Wild Wings is a chicken wings restaurant and sports bar that also offers takeout services.
How can I contact Buffalo Wild Wings in Hammond by phone?
You can reach Buffalo Wild Wings at +1 985-419-0101.
Are there other dining options near Buffalo Wild Wings in Hammond?
Yes, nearby dining includes Pho Grace Vietnamese Restaurant for Vietnamese cuisine and ZENSHI Handcrafted Sushi for sushi lovers.
What nearby places can I visit before or after dining at Buffalo Wild Wings?
Before or after your meal, you might visit Hobby Lobby for arts and crafts, or Berry Town Produce to buy fresh fruits and vegetables.
Are there automotive services nearby Buffalo Wild Wings?
Yes, nearby automotive services include AutoZone, North American Automotive Group of Hammond, and Walmart Auto Care Centers for various repairs and parts.
Where can I find grocery and pharmacy services near Buffalo Wild Wings?
Walmart Grocery Pickup and Delivery and Walmart Pharmacy are close by for your grocery and pharmacy needs.