Brand Certified
Wendy's
3.1(560 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1190 Terry Pkwy., Gretna, LA
70056, United States
Certified by Wendy's • Mar 01, 2026
(504) 356-8589
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/la/gretna/1190-terry-pkwy
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
At Wendy’s in Gretna, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Gretna, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.1
560 reviews
5 stars
162
4 stars
98
3 stars
86
2 stars
50
1 star
164
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, stale, or improperly prepared food, including burnt burgers and raw fries.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and sticky floors.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Management Issues
Reviews indicated a lack of effective management, with reports of rude managers and unprofessional behavior from staff.
- CGChristian's GrandmaFeb 12, 20261.0Fries obviously had been sitting for minutes. Hard with no flavor. The Dr. Pepper didn't taste right. I'm tired of wasting my money. $25 for what?
- ELErin LeCompteFeb 2, 20261.0Terrible terrible terrible. If you go here, do not pay with card. I paid with card, they told me they didn't have items I ordered (after running my card already) and refused to return the funds to my card. They told me cash only for refund. They took 10 minutes to bring me cash in the wrong amount. No receipt or anything. I was really sketched out and frustrated and just left after giving them their cash. I am now having to dispute the charge for food I never recieved.
- CWChelsie WilsonFeb 2, 20261.0am extremely disappointed and concerned about my experience with this Wendy’s location (1190 Terry Pkwy, Gretna). I ordered through DoorDash on February 1, 2026, and when the food arrived, there were immediate issues. The food appeared unsafe for consumption, and I discovered a black hair in the food. Unfortunately, my 6-year-old child had already taken a bite before I realized there was a problem, which is extremely alarming as a parent. The food was not eaten beyond that point. In addition to the food safety concern, an item from my order (a Frosty) was missing. I contacted DoorDash and Wendy’s corporate, but the resolution offered did not reflect the seriousness of a food safety issue involving a child. I have since contacted Wendy’s corporate and filed a complaint with the health department. I am sharing this review to make other families aware. Food safety and order accuracy should be taken far more seriously, especially when children are involved.
- RJRaymond JonesJan 24, 20261.0Thankful that I read these reviews while waiting 10 minutes at the drive in window. Not a person in sight
- GPGoodman And GMC HVAC productionDec 23, 20255.0Food was good and fresh
Frequently Asked Questions About Wendy's
Is the Wendy's at 1190 Terry Pkwy. in Gretna, LA currently open?
Yes, the Wendy's at 1190 Terry Pkwy., Gretna, LA, is open and committed to serving quality food every day.
What are the operating hours for Wendy's Gretna, LA including drive-thru?
Wendy's at 1190 Terry Pkwy. is open daily from 9:00 AM to midnight, including drive-thru hours.
Does this Wendy's location serve breakfast?
Yes, the Gretna, LA Wendy's serves breakfast, including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available for download.
What payment options are accepted at Wendy's in Gretna, LA?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via Wendy's Contact page or call the local store at (504) 356-8589.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-store, online through the gift card portal, and various retailers.
Which places of interest are near Wendy's at 1190 Terry Pkwy.?
Nearby you will find Carquest Auto Parts for vehicle needs, Royal Roastery coffee shop, and Shawl Boutique for women's clothing.
Are there coffee shops near Wendy's where I can visit before or after eating?
Yes, Starbucks and Royal Roastery are coffee shops close to Wendy's where you can enjoy coffee and snacks.
What other dining options are near Wendy's at 1190 Terry Pkwy.?
Nearby dining includes Darna Cafe, Popeyes® Louisiana Kitchen, and Little Caesars Pizza for a variety of food choices.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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