Papa Johns Pizza

3.5
207 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Gretna, LA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Gretna pizza for any occasion. Call us for pizza delivery in Gretna or stop by 632 TERRY PKWY for carryout to order the best pizza in Gretna, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
632 TERRY PKWY, Gretna, LA
70056, United States

Hours

Reviews

3.5
207 reviews
5 stars
101
4 stars
26
3 stars
14
2 stars
12
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration.

Food Quality

Several reviews mentioned issues with food quality, including undercooked pizzas and soggy wings.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders being canceled or arriving cold.

Positive Staff Interactions

Despite negative experiences, some customers praised friendly and helpful staff members.
  • EA
    E Amaya
    Nov 5, 2025
    1.0
    Only thing impressive is how hard people work to NOT work. I placed a PICK UP order almost an hour before close, it was confirmed. I show up 1145 5 mins after I’m told it’s ready… for the cashier to conveniently tell me her ovens are off and the person who sped out of the parking lot “showed your name to me and I gave them your order” If you don’t want to make the order, take accountability and call the customer and cancel the order. Terrible service, attitude and loss of a new customer indefinitely.
  • JS
    Jhon S
    Sep 18, 2025
    5.0
    organized and good food at a good price
  • TH
    Tracey Hughes
    Aug 4, 2025
    1.0
    I ordered online and didn't get the 2 sauces that I paid for and sent me the wrong bread sticks and I called to tell them and they sent another order out for delivery but when he got here he sa
  • BR
    Brooke Richard
    Jun 22, 2025
    1.0
    Absolutely horrible customer service!! I ordered a pizza online, the same pizza that I have ordered for maybe 8 years now, & it came undercooked with toppings missing. I called to speak to a manager, waited 10 minutes on hold & still didn't get anyone. My husband called & got through to a woman. I attempted to let her know that the pizza was basically raw & missing toppings & all she kept repeating with the worst attitude ever was, "How is it raw? It goes through an oven." I told her I don't know, but the pizza is raw. She then put me on hold & didn't come back to the phone. We have been calling for a while now & they won't answer. Thin crust pizza should be crisp, not floppy & doughy. I have pics showing how floppy/ raw the pizza is & pics of it being cooked in my oven. When you pay over $30 with a tip for one pizza to be delivered, you expect it to be right. My husband had to put the pizza in our oven just to make it edible. After 12 or more years of being a loyal customer, I won't be ordering from there again unless they get different management.
  • TG
    TRU:504 GettinDaBag
    Jun 22, 2025
    1.0
    Horrible service!!! Wrong toppings pizza under cooked!!! Then she snaps with attitude!!!! Chill and do your job!!!!!! If u don't like your job quit!!!!! Tired of getting attitude at these fast food places!!!!!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Gretna, LA?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.

Can I order takeout from Papa Johns Pizza? What are the takeout hours?

Yes, takeout is available daily from 10:00 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.