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McDonald's

3.1
(1015 reviews)

Business Details

709 Terry Pky, Gretna, LA
70056, United States
(504) 394-4581
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
709 Terry Pky, Gretna, LA
70056, United States

Hours

Reviews

3.1
1,015 reviews
5 stars
293
4 stars
155
3 stars
171
2 stars
112
1 star
284

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.

Cleanliness

The restaurant was frequently described as dirty and unkempt, contributing to a negative dining experience.

Speed of Service

Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.
  • CR
    czar robertson
    4 days ago
    1.0
    I just came from McDonald's today to get breakfast and a breakfast was pure trash food was cold everything in the bag was munched up. Absolutely no excuse breakfast was pure trash and I hope people see this. 3/1/26 on this date absolutely the worst breakfast I ever had from McDonald's they need to fire some people they are absolutely wrong for this
  • LM
    Luisa Mora
    Jan 28, 2026
    1.0
    They should close that shitty store, with that terrible staff they have who can't provide service with a smile or serve hot, hygienic food. The blonde manager on the night shift was so rude that I asked for my money back and she didn't even help me.
  • PP
    Patricia
    Jan 28, 2026
    1.0
    I don't recommend buying McDonald's; I recommend Chick-fil-A. The McDonald's staff treated me terribly. They gave me my order cold and with a bad attitude, without even looking at me. I ordered four drinks to go, and they didn't give me a drink carrier. I asked for sauces, and the manager was so rude, telling me they were in the bag when I had just checked my bag and there was nothing there. Finally, she handed me my order as if I were a dog. This is not the treatment we deserve as customers, where we invest our hard-earned money.
  • JB
    Jake Branham
    Dec 13, 2025
    1.0
    I could’ve driven to another McDonald’s and get the same order before they brought me mine here……
  • WR
    wilbert reynoso
    Dec 9, 2025
    4.0
    Take like 15 to 20 min to get your food and they don't put all your item.

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 709 Terry Pkwy, Gretna?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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