McDonald's

3.1
1005 reviews
Get DirectionsCallWebsite

Business Details

709 Terry Pky, Gretna, LA
70056, United States
(504) 394-4581
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
709 Terry Pky, Gretna, LA
70056, United States

Hours

Reviews

3.1
1,005 reviews
5 stars
288
4 stars
154
3 stars
170
2 stars
113
1 star
280

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional management.

Speed of Service

Many customers reported extremely long wait times, often exceeding 20 minutes, with some stating it was the slowest McDonald's they had ever visited.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, with customers expressing frustration over the lack of attention to detail.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty environments and flies, contributing to a negative dining experience.

Food Quality

While some customers praised the food as fresh and delicious, many others reported receiving cold or improperly prepared items.
  • AW
    Amber Warner
    Oct 24, 2025
    1.0
    McDonald’s Terry parkeay strikes again uber driver arrives waits 2o minutes with one car in front of him in not to be told they out of breakfast burritos not sure who works at the 530’am crew there but this is pathetic
  • RN
    Ramses Nuñez
    Oct 23, 2025
    1.0
    I’ ve to McDonalds and I’ve been treated the way i was treated tonight. An incompetent person was very rude when she attended me, that I can even say she was racist as she did not attend my call on the first place driving through and I had to go around the second time to get her attention on the microphone. As I was ordering she seemed to be sarcastic and made me feel like what I was ordering wasn’t important for her. I’ve been to several Macdonald’s and I hate to say this one is by far the worst one ever. I was absolutely a victim of racism because of my Hispanic accent, this person should be ashamed of herself for being in costumer service and not able to give a good one. I’ve been to several Macdonald’s and tonight I was treated poorly.This, that this one is by far
  • YS
    Yeidy Martinez (504 Tax Solutions)
    Jul 24, 2025
    5.0
    Very clean and great customer service has a gym for the kids to play.
  • TJ
    Tangi Johnson
    Jul 9, 2025
    2.0
    Slow at taking orders. Recording makes u think ur ordering but then someone comes on and u need to repeat yourself. Very slow to receive order. Forgets u once u park.
  • JS
    Janelle Smith
    Jul 6, 2025
    5.0
    I went to this location yesterday for lunch and they had a young lady working the drive thru her name is Deja and not only is she very sweet but also very honest. I gave her 20.00 to much and she literally stopped me to give it back ❤️ this is the kind of employees everyone needs and thank you again for your honesty ❤️❤️❤️
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 709 Terry Pkwy, Gretna?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.