McDonald's

3.1
1008 reviews
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Business Details

709 Terry Pky, Gretna, LA
70056, United States
(504) 394-4581
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
709 Terry Pky, Gretna, LA
70056, United States

Hours

Reviews

3.1
1,008 reviews
5 stars
290
4 stars
155
3 stars
170
2 stars
112
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Several customers noted that the restaurant was unclean, with issues such as flies and dirty dining areas.

Food Quality

While some customers enjoyed the food, many reported receiving cold or poorly prepared items, impacting their overall experience.
  • JB
    Jake Branham
    Dec 13, 2025
    1.0
    I could’ve driven to another McDonald’s and get the same order before they brought me mine here……
  • WR
    wilbert reynoso
    Dec 9, 2025
    4.0
    Take like 15 to 20 min to get your food and they don't put all your item.
  • AW
    Amber Warner
    Oct 24, 2025
    1.0
    McDonald’s Terry parkeay strikes again uber driver arrives waits 2o minutes with one car in front of him in not to be told they out of breakfast burritos not sure who works at the 530’am crew there but this is pathetic
  • RN
    Ramses Nuñez
    Oct 23, 2025
    1.0
    I’ ve to McDonalds and I’ve been treated the way i was treated tonight. An incompetent person was very rude when she attended me, that I can even say she was racist as she did not attend my call on the first place driving through and I had to go around the second time to get her attention on the microphone. As I was ordering she seemed to be sarcastic and made me feel like what I was ordering wasn’t important for her. I’ve been to several Macdonald’s and I hate to say this one is by far the worst one ever. I was absolutely a victim of racism because of my Hispanic accent, this person should be ashamed of herself for being in costumer service and not able to give a good one. I’ve been to several Macdonald’s and tonight I was treated poorly.This, that this one is by far
  • YS
    Yeidy Martinez (504 Tax Solutions)
    Jul 24, 2025
    5.0
    Very clean and great customer service has a gym for the kids to play.
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Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 709 Terry Pkwy, Gretna?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.