Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,535 reviews
5 stars
498
4 stars
245
3 stars
248
2 stars
152
1 star
392
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration.
Inconsistent Hours
Many reviews highlighted that the location often does not adhere to its advertised 24-hour service, causing inconvenience.
Food Quality
While some customers praised the freshness of the food, others complained about cold items and incorrect orders.
Staff Attitude
Numerous reviews mentioned unprofessional behavior and poor customer service from employees.
Location Convenience
The location is noted for its accessibility, but the service quality detracts from the overall experience.
- KRKashia Russell2 days ago1.0Not 24 hours I just left and she said aww baby we're closed at the moment this is not the first time
- NNNOLA6 days ago1.0I ordered the 4$ meal from the app and let me just say my bacon tasted a little funny I originally ordered a medium frappe not knowing my whipped cream was gonna be pink kinda threw me off . So I made sure to take a sip and it was wayyy to watery didn’t even taste like coffee soo I asked the lady to switch it for a orange juice and the cup I have looks like a small cup (originally ORDERED MEDIUM FRAPPPE )so I should’ve gotten a MEDIUM orange juice but didn’t little did I know the orange juice was going to be watery as well like yall gotta do better I won’t be getting breakfast from this location again i wouldn’t recommend.2/10
- JKJarrod KingNov 14, 20253.0Didn't have dr pepper in drink fountain
- BBbrownbabythreeOct 15, 20255.0Always have to wait long
- AWAmber WarnerOct 10, 20252.0Ordered door dash missing steak bagel missing hash brown got steak bisquit received sausage biscuit so better please it’s 5am not even a busy time like entire order was wrong
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 501 Westbank Expressway in Gretna, LA?
McDonald's at 501 Westbank Expressway in Gretna, LA is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 501 Westbank Expressway offers 24/7 drive-thru service.
Can I get delivery from this McDonald's location?
Yes, delivery is available daily from 6:00 AM to 11:59 PM through McDonald's delivery service.
What delivery and pickup services are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at McDonald's on Westbank Expressway?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's food from this location using a mobile app?
You can order through the McDonald's App available on both Apple's App Store and Google Play.
Where can I find the full menu for McDonald's at this address?
The full menu is available online at the McDonald's official full menu website.
What are some nearby places of interest around McDonald's at 501 Westbank Expressway?
Nearby places include the Raven Ministries International Training Center, New Hope Baptist Church Cemetery, West Jefferson Medical Center Women's Medical Center, and the New David Crockett Fire Station.
How can the nearby West Jefferson Medical Center Women's Medical Center assist customers visiting McDonald's?
Customers visiting McDonald's can conveniently access women's health services at the nearby West Jefferson Medical Center Women's Medical Center located close to the restaurant.
Are there any nearby transit or service locations that can help customers find McDonald's?
Nearby landmarks like the David Crockett Fire Department and Metro by T-Mobile store can help orient customers to find McDonald's at 501 Westbank Expressway.