Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,546 reviews
5 stars
502
4 stars
246
3 stars
251
2 stars
152
1 star
395
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during late-night shifts.
Operational Hours
Many customers reported that the location frequently does not operate 24 hours as advertised, leading to frustration.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, contributing to dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items.
- TBTravis B4 days ago1.0I thought this place was 24 hours. The last couple of nights I been told they were closed (I know I saw the works in their cars when I was told it was closed) and the other night at 3am they told they are switching to breakfast. Been going to this location for a year and never once breakfast was at 3am
- CCCalmurselfJan 5, 20263.0The lady that brought out our food was absolutely not friendly, bad attitude. Life is short, be happy
- JBJacob BayardDec 15, 20251.0Horrible service the lady who takes the order is nice, but the lady at the second window in the morning is rude,lies, and purposely gets orders wrong, makes the worse coffees. She NEEDS TO BE TRAINED CORRECTLY HORRIBLE MEAN WOMAN AN SHE KNOWS WHO SHE IS. The must owe me 10 refunds. DO NOT GO TO THIS LOCATION THEY ARE RUDE AND WILL PURPOSELY MESS YOUR FOOD UP IF YOU CATCH THAT WOMAN
- SPSelena pazDec 6, 20255.0Ya fueron por su Grinch meal 💚💚
- VBVictoria BatesDec 5, 20251.0This location is supposed to be 24hrs but when I come in the middle of the night the staff tells me they’re closed, this has happened often, it’s like you have to catch them on certain days..I work overnight, I also work 16hr shifts so it’s really annoying when I drive to grab food late at night hoping to get a quick hot meal only to drive back to work empty handed.. if they do decide to take my order the staff is always rude, like they’re upset that customers are coming to get food.. and my food always taste like it had been sitting out for hours, then reheated. The only reason I go back is because my options are very limited in the middle of the night, every now and again I get a good worker that handles me and my food with care but that’s very rare.. please do better
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 501 Westbank Expressway in Gretna, LA?
McDonald's at 501 Westbank Expressway in Gretna, LA is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 501 Westbank Expressway offers 24/7 drive-thru service.
Can I get delivery from this McDonald's location?
Yes, delivery is available daily from 6:00 AM to 11:59 PM through McDonald's delivery service.
What delivery and pickup services are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at McDonald's on Westbank Expressway?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's food from this location using a mobile app?
You can order through the McDonald's App available on both Apple's App Store and Google Play.
Where can I find the full menu for McDonald's at this address?
The full menu is available online at the McDonald's official full menu website.
What are some nearby places of interest around McDonald's at 501 Westbank Expressway?
Nearby places include the Raven Ministries International Training Center, New Hope Baptist Church Cemetery, West Jefferson Medical Center Women's Medical Center, and the New David Crockett Fire Station.
How can the nearby West Jefferson Medical Center Women's Medical Center assist customers visiting McDonald's?
Customers visiting McDonald's can conveniently access women's health services at the nearby West Jefferson Medical Center Women's Medical Center located close to the restaurant.
Are there any nearby transit or service locations that can help customers find McDonald's?
Nearby landmarks like the David Crockett Fire Department and Metro by T-Mobile store can help orient customers to find McDonald's at 501 Westbank Expressway.