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McDonald's

3.2
(1557 reviews)

Business Details

501 Westbank Expressway, Gretna, LA
70053, United States
(504) 362-8685
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 Westbank Expressway, Gretna, LA
70053, United States

Hours

Reviews

3.2
1,557 reviews
5 stars
504
4 stars
248
3 stars
251
2 stars
153
1 star
401

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, leading to a negative dining experience.

Operational Hours

Many reviews highlighted issues with the restaurant's claimed 24-hour service, with customers frequently finding it closed during late-night hours.

Food Consistency

While some customers praised the freshness of the food, others complained about incorrect orders and food quality, indicating inconsistency.

Staff Attitude

Several reviews noted that staff attitudes were often unfriendly or unprofessional, impacting customer satisfaction.
  • JC
    J Chubb
    1 day ago
    2.0
    This is the thinnest, and worst breakfast burrito I've ever given my hard earned money for. What a waste...
  • CR
    Chevy Ramos
    Jan 24, 2026
    1.0
    Food was not made correctly, staff at second window was very unprofessional with greeting customers. Went to buy a hot n spicy, and he thought i was DoorDash and said “I don’t do that, you gotta ask her” referring to his manager I would guess. Not a good experience.
  • BH
    Brandon Higgins
    Jan 17, 2026
    1.0
    Always abysmally slow any time of day and most days out of several items
  • BB
    Bullsfan0331
    Jan 12, 2026
    1.0
    Very poor service lacks communication. Bad attitudes the women workers there are entitled I was made to come inside for a mobile order that I paid for beforehand very unprofessional. Nasty attitude and workers don’t wash hands . I will never eat or order from this McDonald’s again. Horrible Experience!!!!!!!!!!!!
  • TB
    Travis B
    Jan 8, 2026
    1.0
    I thought this place was 24 hours. The last couple of nights I been told they were closed (I know I saw the works in their cars when I was told it was closed) and the other night at 3am they told they are switching to breakfast. Been going to this location for a year and never once breakfast was at 3am

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 501 Westbank Expressway in Gretna, LA?

McDonald's at 501 Westbank Expressway in Gretna, LA is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 501 Westbank Expressway offers 24/7 drive-thru service.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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