Brand Certified
McDonald's
3.2(1557 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
501 Westbank Expressway, Gretna, LA
70053, United States
Certified by McDonald's • Mar 01, 2026
(504) 362-8685
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,557 reviews
5 stars
504
4 stars
248
3 stars
251
2 stars
153
1 star
401
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff and long wait times, leading to a negative dining experience.
Operational Hours
Many reviews highlighted issues with the restaurant's claimed 24-hour service, with customers frequently finding it closed during late-night hours.
Food Consistency
While some customers praised the freshness of the food, others complained about incorrect orders and food quality, indicating inconsistency.
Staff Attitude
Several reviews noted that staff attitudes were often unfriendly or unprofessional, impacting customer satisfaction.
- JCJ Chubb1 day ago2.0This is the thinnest, and worst breakfast burrito I've ever given my hard earned money for. What a waste...
- CRChevy RamosJan 24, 20261.0Food was not made correctly, staff at second window was very unprofessional with greeting customers. Went to buy a hot n spicy, and he thought i was DoorDash and said “I don’t do that, you gotta ask her” referring to his manager I would guess. Not a good experience.
- BHBrandon HigginsJan 17, 20261.0Always abysmally slow any time of day and most days out of several items
- BBBullsfan0331Jan 12, 20261.0Very poor service lacks communication. Bad attitudes the women workers there are entitled I was made to come inside for a mobile order that I paid for beforehand very unprofessional. Nasty attitude and workers don’t wash hands . I will never eat or order from this McDonald’s again. Horrible Experience!!!!!!!!!!!!
- TBTravis BJan 8, 20261.0I thought this place was 24 hours. The last couple of nights I been told they were closed (I know I saw the works in their cars when I was told it was closed) and the other night at 3am they told they are switching to breakfast. Been going to this location for a year and never once breakfast was at 3am
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 501 Westbank Expressway in Gretna, LA?
McDonald's at 501 Westbank Expressway in Gretna, LA is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 501 Westbank Expressway offers 24/7 drive-thru service.
Can I get delivery from this McDonald's location?
Yes, delivery is available daily from 6:00 AM to 11:59 PM through McDonald's delivery service.
What delivery and pickup services are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at McDonald's on Westbank Expressway?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's food from this location using a mobile app?
You can order through the McDonald's App available on both Apple's App Store and Google Play.
Where can I find the full menu for McDonald's at this address?
The full menu is available online at the McDonald's official full menu website.
What are some nearby places of interest around McDonald's at 501 Westbank Expressway?
Nearby places include the Raven Ministries International Training Center, New Hope Baptist Church Cemetery, West Jefferson Medical Center Women's Medical Center, and the New David Crockett Fire Station.
How can the nearby West Jefferson Medical Center Women's Medical Center assist customers visiting McDonald's?
Customers visiting McDonald's can conveniently access women's health services at the nearby West Jefferson Medical Center Women's Medical Center located close to the restaurant.
Are there any nearby transit or service locations that can help customers find McDonald's?
Nearby landmarks like the David Crockett Fire Department and Metro by T-Mobile store can help orient customers to find McDonald's at 501 Westbank Expressway.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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