McDonald's

3.2
1099 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1212 Stumpf Blvd, Gretna, LA
70053, United States

Hours

Reviews

3.2
1,099 reviews
5 stars
358
4 stars
171
3 stars
193
2 stars
106
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported slow service, rude staff, and unprofessional behavior from employees, including management.

Food Quality

Many reviews highlighted issues with food quality, including incorrect orders, cold or stale food, and unsanitary conditions.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about flies and unclean tables.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff and quick service, while others reported negative interactions and long wait times.

Management Issues

Frequent mentions of poor management practices, including unprofessional behavior and lack of responsiveness to customer concerns.
  • HB
    Heaven Brown
    1 day ago
    1.0
    I just got into it with raven or Brittney also jameka was there manger denied me service just to be rude and ignorant very Belligerent. Don't go also she called the police on me for not wanting to take my order good thing Gretna police had good enough since to let me leave she weird how u gonna get mad about not wanting to take my order terrible customer service services skills
  • AW
    Amber Warner
    Oct 28, 2025
    1.0
    Strikes again ordered lunch got pulled up for ten min drive off no mayo on chicken dulux dry as hell without mayo and rotten tomatoes
  • AG
    April Gutierrez
    Oct 25, 2025
    1.0
    After living out of state for a long time places like this remind me of why moved.... Noone wants to be there and they show it. Rude including management! Fire everyone and close the doors. McDonald's should do better but they won't! Give your money to a small local restaurant.
  • GG
    Garial
    Oct 23, 2025
    1.0
    They took almost 30 minutes to make 2 $5 bags and they had no line just me and my friend in there waiting. Don’t go here if you just want something quick because they’re going to take their time. NEVER AGAIN !!!
  • JD
    Joanie Dean
    Oct 17, 2025
    4.0
    The drink I ordered was out. I could tell by the light color but I tasted it to make sure and had to ask for a new 1. They were nice but I was told they weren't changing it at that time. I said it was ok that I would choose a different flavor. I drove off with my order and the new drink didn't have enough syrup either. I didnt feel like going back so I threw it away.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1212 Stumpf Blvd, Gretna?

McDonald's at 1212 Stumpf Blvd, Gretna operates daily from 5:00 AM to 11:00 PM.

What are the drive-through hours for McDonald's at this location?

The drive-through is open every day from 5:00 AM to 11:00 AM.