McDonald's

3.3
1121 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
140 Lapalco Blvd, Gretna, LA
70053, United States

Hours

Reviews

3.3
1,121 reviews
5 stars
365
4 stars
221
3 stars
190
2 stars
116
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned stale or cold food, with several customers expressing dissatisfaction with the freshness and preparation of their meals.

Management Concerns

Several customers noted unprofessional behavior from management and staff, including lack of training and poor customer interaction.

Cleanliness

Feedback indicated issues with cleanliness, particularly in the dining area and play area, with some customers mentioning a dirty environment.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during certain visits.
  • JG
    Judy Gonzalez
    2 days ago
    1.0
    They take 10 mins to get your order through drive through
  • IL
    Ivan Lagos
    3 days ago
    5.0
    Great Crew. Got treated like family 👍
  • JL
    Just Line
    Oct 22, 2025
    1.0
    This is the worst point in existence. They always cheat. If you order a lot, you will definitely be cheated of $10-20. They'll just forget to put a couple of burgers or pies. And it's been like that all the time. I don't have time to post the whole order to check availability. I don't recommend this place to anyone.
  • JE
    John Joe and the New England
    Oct 17, 2025
    2.0
    This place absolutely stinks for food. The service was fine, but the drink machine was out of order causing a longer wait. My problem with this establishment is that the 2 cheese burger meal I ordered, was stale. As well as the fries being stale. Not to mention they put the fries upside down mixing up the sizes. Overall, this place is the equivalent of a school cafeteria, except the food is not cardboard.
  • EB
    Eedeh Boudreaux
    Sep 29, 2025
    1.0
    Placed order on mobile app but when I arrived at the store, they said they didn't have my order. I would have to cancel and reorder, I asked how to reorder and if I would be able to use the deals again and they said I would have to wait 15min. They said drive to the second window and the manager would help me cancel the order. The Manager(Granada) told me she don't know how to do that and that they never received my order I showed her my phone with the correct location and order confirmation number etc. She didn't care and when I asked so there's nothing you can do that you already took the money, she said no, I asked for corporate number, and she just tapped the window decal and started picking at her nails looking away like I was an inconvenience. I took a picture and drove away because this is a horrible experience and wasted my lunch break and gas for nothing.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 140 Lapalco Blvd, Gretna, LA?

McDonald's at 140 Lapalco Blvd is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru open every day from 5:00 AM to midnight.