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McDonald's

3.3
(1129 reviews)

Business Details

140 Lapalco Blvd, Gretna, LA
70053, United States
(504) 393-2619
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
140 Lapalco Blvd, Gretna, LA
70053, United States

Hours

Reviews

3.3
1,129 reviews
5 stars
367
4 stars
221
3 stars
190
2 stars
117
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Customers frequently reported issues with food quality, including stale items, cold meals, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and play area, contributing to a negative dining experience.

Management Issues

Feedback indicated problems with management, including harsh treatment of staff and lack of effective leadership.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food experiences, particularly during breakfast.
  • AM
    Abigail Mcelwee
    Feb 19, 2026
    1.0
    20 minutes and I didn't even get my full order. There was no other customers in the dining area. I go up to the counter and the girl at the drive thru starts laughing at me waiting for someone. They didn't have syrup and didn't tell me till I went to ask for it. The soda was watered down. Never going to this McDonald's ever again.
  • MM
    Madison Moody
    Feb 11, 2026
    1.0
    Took my kids in today (02/11/2026) they play place was absolutely gross. The seating area smelled awful. Workers were rude.
  • LP
    Lisa Pichoff
    Jan 6, 2026
    1.0
    Girls are playing with their hair, not wearing hair nets or gloves. Gross atmosphere.
  • BA
    Benelbar Abderrahmane
    Dec 10, 2025
    1.0
    Bad service ….. The manager's treatment is harsh with the workers and with the buyer and therefore the shop is in danger, we are not satisfied
  • JP
    Javona Phillips
    Dec 1, 2025
    1.0
    This place is really unprofessional they want you to come in even when you sick my sister jada keep telling them she don’t feel good the doctor told her if she don’t feel good by Monday don’t go in whoever gernade is need to get fire cause it seems to me that she don’t know if you sick you can’t be dealing with people food

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 140 Lapalco Blvd, Gretna, LA?

McDonald's at 140 Lapalco Blvd is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru open every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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