Brand Certified
Dairy Queen Grill & Chill
4.1(770 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
78 Westbank Expressway, Gretna, LA
70053-3654, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(504) 302-2114
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Dairy Queen Grill & Chill
78 Westbank Expressway, Gretna, LA
70053-3654, United States
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.1
770 reviews
5 stars
425
4 stars
179
3 stars
77
2 stars
31
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback on service quality is mixed; while some customers praised friendly and prompt service, others reported slow service and unprofessional behavior from staff.
Food Quality
Food quality received varied reviews; some customers enjoyed fresh and hot meals, while others experienced cold or incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with dirty tables and unsanitary conditions in the restaurant.
Customer Experience
Positive experiences were noted for friendly staff and memorable service, but negative experiences included long wait times and poor management responses.
- FSFred SmithFeb 18, 20265.0Just had lunch with my wife and everything was good. Food was hot, service was quick and the facility was clean. Special shout out to Raven who was the epitome of professionalism!
- BDByron DarensburgFeb 8, 20265.0Service was prompt. Individuals we're very helpful
- RTRocky TaulliJan 28, 20265.0Very kind young lady assisted. Waited a few extra minutes for next round of ice cream, she let me know and it was no biggie.
- MCMatt ClaytonJan 24, 20265.0Everything was good
- DPDarryl PDec 23, 20255.0Very nice staff made me feel welcomed
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger® sandwiches, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Gretna, LA?
The restaurant is open daily from 10:30 AM to 10:30 PM on Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Is Dairy Queen Grill & Chill in Gretna family-friendly and accessible?
Yes, the location is family-friendly and offers amenities such as booster seats, high chairs, outdoor seating, restrooms, drive-thru service, wheelchair accessibility, and free WiFi.
Does Dairy Queen Grill & Chill in Gretna have a drive-thru and outdoor seating?
Yes, this location features both drive-thru service and outdoor seating for customer convenience.
Can I order food online or via an app from Dairy Queen Grill & Chill?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Are there any holidays when Dairy Queen Grill & Chill in Gretna is closed?
Yes, the store is closed on November 27, 2025 (Thanksgiving), December 24, 2025 (Christmas Eve), and December 25, 2025 (Christmas Day).
What is the address and contact number for Dairy Queen Grill & Chill in Gretna?
The address is 78 Westbank Expressway, Gretna, LA 70053-3654. The main phone number is +1 504-302-2114.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Gretna?
Nearby, you can visit the Gretna Library for some reading, or check out Mardi Gras New Orleans for arts and entertainment. If you need coffee, Coffee & is nearby for a quick drink.
Are there other food and dining options near Dairy Queen Grill & Chill in Gretna?
Yes, near Dairy Queen you can find Southern Charm Inspired Kitchen and Bar, 100 Bar & Grill, and another Dairy Queen location in the area.
What automotive services are available near Dairy Queen Grill & Chill?
Nearby you can find Express Tech Automotive for vehicle repair and tire services, as well as O'Reilly Auto Parts for automotive parts and accessories.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Official website
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