Dairy Queen Grill & Chill

4.1
764 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
78 Westbank Expressway, Gretna, LA
70053-3654, United States

Hours

Reviews

4.1
764 reviews
5 stars
419
4 stars
179
3 stars
77
2 stars
31
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while some praised friendly and attentive staff, others reported slow service and unprofessional behavior.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Staff Attitude

While many customers appreciated the friendly demeanor of staff, there were notable complaints about rudeness and lack of professionalism from some employees.
  • DP
    Darryl P
    Dec 23, 2025
    5.0
    Very nice staff made me feel welcomed
  • DS
    Des Sears
    Dec 17, 2025
    4.0
    Service was a little slow
  • AR
    Angelle R
    Dec 7, 2025
    5.0
    Food was so good!! Customer service was great. Ashante, Cheyenne, and Ms Kat were wonderful and friendly and got me fresh tenders and fries. This DQ rocks!!
  • TH
    Tim Hawx
    Nov 21, 2025
    5.0
    I love this place!!!
  • MW
    Mrs. Wypyszinski
    Nov 20, 2025
    5.0
    They were very polite

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger® sandwiches, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Gretna, LA?

The restaurant is open daily from 10:30 AM to 10:30 PM on Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.