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Dairy Queen Grill & Chill

4.1
(770 reviews)

Business Details

78 Westbank Expressway, Gretna, LA
70053-3654, United States
(504) 302-2114
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
78 Westbank Expressway, Gretna, LA
70053-3654, United States

Hours

Reviews

4.1
770 reviews
5 stars
425
4 stars
179
3 stars
77
2 stars
31
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback on service quality is mixed; while some customers praised friendly and prompt service, others reported slow service and unprofessional behavior from staff.

Food Quality

Food quality received varied reviews; some customers enjoyed fresh and hot meals, while others experienced cold or incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, particularly with dirty tables and unsanitary conditions in the restaurant.

Customer Experience

Positive experiences were noted for friendly staff and memorable service, but negative experiences included long wait times and poor management responses.
  • FS
    Fred Smith
    Feb 18, 2026
    5.0
    Just had lunch with my wife and everything was good. Food was hot, service was quick and the facility was clean. Special shout out to Raven who was the epitome of professionalism!
  • BD
    Byron Darensburg
    Feb 8, 2026
    5.0
    Service was prompt. Individuals we're very helpful
  • RT
    Rocky Taulli
    Jan 28, 2026
    5.0
    Very kind young lady assisted. Waited a few extra minutes for next round of ice cream, she let me know and it was no biggie.
  • MC
    Matt Clayton
    Jan 24, 2026
    5.0
    Everything was good
  • DP
    Darryl P
    Dec 23, 2025
    5.0
    Very nice staff made me feel welcomed

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger® sandwiches, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Gretna, LA?

The restaurant is open daily from 10:30 AM to 10:30 PM on Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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