Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
78 Westbank Expressway, Gretna, LA
70053-3654, United States
Hours
Reviews
4.1
764 reviews
5 stars
419
4 stars
179
3 stars
77
2 stars
31
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; while some praised friendly and attentive staff, others reported slow service and unprofessional behavior.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Staff Attitude
While many customers appreciated the friendly demeanor of staff, there were notable complaints about rudeness and lack of professionalism from some employees.
- DPDarryl PDec 23, 20255.0Very nice staff made me feel welcomed
- DSDes SearsDec 17, 20254.0Service was a little slow
- ARAngelle RDec 7, 20255.0Food was so good!! Customer service was great. Ashante, Cheyenne, and Ms Kat were wonderful and friendly and got me fresh tenders and fries. This DQ rocks!!
- THTim HawxNov 21, 20255.0I love this place!!!
- MWMrs. WypyszinskiNov 20, 20255.0They were very polite
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger® sandwiches, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Gretna, LA?
The restaurant is open daily from 10:30 AM to 10:30 PM on Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Is Dairy Queen Grill & Chill in Gretna family-friendly and accessible?
Yes, the location is family-friendly and offers amenities such as booster seats, high chairs, outdoor seating, restrooms, drive-thru service, wheelchair accessibility, and free WiFi.
Does Dairy Queen Grill & Chill in Gretna have a drive-thru and outdoor seating?
Yes, this location features both drive-thru service and outdoor seating for customer convenience.
Can I order food online or via an app from Dairy Queen Grill & Chill?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Are there any holidays when Dairy Queen Grill & Chill in Gretna is closed?
Yes, the store is closed on November 27, 2025 (Thanksgiving), December 24, 2025 (Christmas Eve), and December 25, 2025 (Christmas Day).
What is the address and contact number for Dairy Queen Grill & Chill in Gretna?
The address is 78 Westbank Expressway, Gretna, LA 70053-3654. The main phone number is +1 504-302-2114.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Gretna?
Nearby, you can visit the Gretna Library for some reading, or check out Mardi Gras New Orleans for arts and entertainment. If you need coffee, Coffee & is nearby for a quick drink.
Are there other food and dining options near Dairy Queen Grill & Chill in Gretna?
Yes, near Dairy Queen you can find Southern Charm Inspired Kitchen and Bar, 100 Bar & Grill, and another Dairy Queen location in the area.
What automotive services are available near Dairy Queen Grill & Chill?
Nearby you can find Express Tech Automotive for vehicle repair and tire services, as well as O'Reilly Auto Parts for automotive parts and accessories.