Service Speed
Customers frequently reported slow service, with long wait times for food and drinks, even during low traffic periods.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, poorly made, or incorrect orders.
Customer Service
Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and lack of engagement.
Cleanliness
Concerns were raised about cleanliness, including dirty utensils and food items, which negatively impacted customer experiences.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction while others had significant complaints.