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McDonald's

3.3
(502 reviews)
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Business Details

1779 La-3125, Gramercy, LA
70052, United States
(225) 869-5070
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1779 La-3125, Gramercy, LA
70052, United States

Hours

Reviews

3.3
502 reviews
5 stars
179
4 stars
94
3 stars
66
2 stars
45
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and inattentive to customers.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or improperly prepared meals, while others praised the freshness.

Speed of Service

There were frequent complaints about long wait times, particularly in the drive-thru and at the counter, despite some positive mentions of fast service.
  • KW
    KRISTEN W.
    Feb 7, 2026
    3.0
    Food mediocre
  • AL
    AJ LaCoste
    Feb 1, 2026
    1.0
    Went through the drive through and they told me to pull up for my food, so I did and waited for 25 minutes, and after she brings someone else’s order out I was asked what am I waiting for, so I told them my order, and the food was cold, like they forgot all about me. This place gets worse and worse every time I go.
  • TO
    Tostada Onfire
    Jan 19, 2026
    1.0
    I went in there were like 5 people working inside and nobody was taking my order and they knew I was there because they looked at me
  • JA
    John Appleseed
    Jan 1, 2026
    1.0
    The employees couldn’t care less. If you are going to eat here, do a mobile order at least 20 minutes ahead. If you don’t, you’ll get there and still wait for 20 minutes.
  • AL
    Andro Lescaille
    Oct 10, 2025
    1.0
    It's crazy, 20 minutes of waiting and they still haven't brought me a simple frappe.
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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