Wingstop

2.9
392 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Gonzales. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Wingstop
122 S Airline Hwy, Ste D, Gonzales, LA
70737, United States

Hours

Reviews

2.9
392 reviews
5 stars
131
4 stars
46
3 stars
32
2 stars
22
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, and improperly seasoned items, with some customers even mentioning bugs in their food.

Cleanliness

Several customers noted that the restaurant was dirty, with unsanitary conditions reported in both the dining area and kitchen.

Staff Attitude

Customers frequently mentioned rude and unprofessional behavior from staff, contributing to a negative dining experience.
  • SS
    Shara Stokes
    Jan 3, 2026
    1.0
    Dirty store, poor service.. They messed up the order. I called and they hung up, called back and you get kids playing on the phone. I guess you get what they pay for.. cheap labor with no accountability.
  • BC
    Brian C
    Jan 3, 2026
    1.0
    Absolute garbage experience, even for delivery food. Before today I’ve NEVER thrown away hot wings. Aside from our order being 50% correct, the food was awful. The wings were slimy and flavorless. They were red from being sauced, but I think the sauce was washed off before I got them. Not sure when they got cooked, but it was way before I ordered them. We got zero fries of the 3 meals we ordered. 1 of 2 beverages was correct. Traveling through the area, Wing Stop is usually one of my go-to spots. I would avoid this one if I lived nearby.
  • JD
    J Dunaway
    Oct 31, 2025
    5.0
    Outstanding service and food was outstanding
  • JB
    Jason Barron
    Oct 29, 2025
    5.0
    Outstanding service
  • TM
    Trish Martin
    Oct 26, 2025
    1.0
    Worst store in the whole franchise no1 ever at the counter, always in the kitchen bsing never paying any attention to customers. There's never a single time I ever come in for an order that im not waiting 45+ mins. AVOID THIS LOCATION AT ALL COST. If i can give 0 stars I would

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.