Wendy's

3.4
517 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Gonzales, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Gonzales, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
816 North Airline Highway, Gonzales, LA
70737, United States

Hours

Reviews

3.4
517 reviews
5 stars
179
4 stars
100
3 stars
82
2 stars
50
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20 minutes, even when few cars were present.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Numerous customers complained about cold, stale, or poorly prepared food, with specific mentions of old fries and unsatisfactory burgers.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty dining areas and improper food handling practices.

Staff Attitude

Customer service was often described as rude or unprofessional, with reports of staff being dismissive or unhelpful.
  • LE
    Lesli Ewen
    Nov 12, 2025
    5.0
    Stopped by at around 1 AM because it was the only place open, just needed some food did not expect anything special. I was greeted by a very upbeat member of their staff. The wait was a little longer Then usual, but I was happy to find out it was because I got fresh french fries! Great customer service at 1 AM!!
  • BG
    Blaine Gilcrease
    Oct 26, 2025
    1.0
    Takes 30 min to get a biggie bag with no cars in the parking lot and 5 workers. This has happened several times while the whole shift appears to be playing around. It happened the first time and I gave benefit of the doubt not this time. This night shift has to get it together
  • LS
    Lindsey Stephens
    Oct 7, 2025
    3.0
    Only put service lower bc they have messed up my order a few times and I couldn’t go bck bc my lunch is only 39 mintues.
  • VG
    Victoria Grimes
    Aug 10, 2025
    4.0
    Went to get a frosty, we dont do fast food often. Sadly wasnt able to get a chocolate frosty so I settled for a coke. Staff was nice. We ended up leaving the card and when we realized and went back the staff had it waiting on us.
  • AD
    Ashely David
    Aug 6, 2025
    1.0
    They serve their guests leftover breakfast in the morning. The biscuits aren't fresh and hot, and the meat isn't fresh either. You can tell that they're from the next day. It's ridiculous that both Wendy's here in Gonzales serve day-old breakfast.

Frequently Asked Questions About Wendy's

Is 301 Gonzales Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.